Joseph Mitchell Wilson
Maple Valley,WA
Summary
Professional Revenue Agent with over 3 years of experience in financial analysis, adept at critical thinking and problem-solving. Proven track record of examining and evaluating complex financial statements, ensuring precise navigation through intricate cases. Strong communication skills facilitate effective collaboration and resolution of issues.
Overview
5
5
years of professional experience
Work History
Revenue Agent 2
State Of Washington, Department of Revenue
Kent, WA
01.2022 - Current
- Educated and advised taxpayers or legal representatives personally, by telephone, and in writing on their tax registration and reporting requirements, liabilities, filing deadlines, and payment obligations, as required by state tax laws and rules.
- Used time management skills to work on my cases at various stages in a timely and effective manner, continuing to search for new, non-paying business leads, while exceeding annual revenue targets.
- Analyzed financial data, issued tax assessments, issued tax warrants, and took collection action to recover the amounts due.
- Issued audits among many different corporate industries, as well as personal tax assessments.
Package Handler
United Parcel Service, UPS
Milton, WA
11.2021 - 01.2022
- Oversaw numerous package deliveries with precision, minimizing damage occurrences.
Mortgage Loan Officer
Motto Mortgage
Redmond, WA
01.2021 - 06.2021
- Assessed and granted loan approvals based on specific guidelines.
Account Manager
Northwest Synergy
Redmond, WA
09.2019 - 01.2020
- Optimized sales performance through effective management of online product listings.
Education
Bachelor of Arts - Psychology
Eastern Washington University
Cheney, WASkills
- Compliance with Tax Regulations
- Compliance Audit Practices
- Analytical Data Skills
- Experienced Debt Settlement
- Analytical Research Skills
- Professional Integrity
- Collaborative Problem-Solving
- WAC and RCW Compliance
- Proficient Complaint Resolution
- Process Documentation
- Account Management
- Collaborative Team Player
- Investigative Techniques
- Interpersonal Communication Skills
- Customer Education
- Customer Complaint Resolution
- Microsoft Excel proficiency
Timeline
Revenue Agent 2
State Of Washington, Department of Revenue
01.2022 - Current
Package Handler
United Parcel Service, UPS
11.2021 - 01.2022
Mortgage Loan Officer
Motto Mortgage
01.2021 - 06.2021
Account Manager
Northwest Synergy
09.2019 - 01.2020
Bachelor of Arts - Psychology
Eastern Washington University
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