Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Mota

Bronx

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

11
11
years of professional experience

Work History

Doorman

40 Park Ave
12.2018 - 01.2023
  • Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
  • Enhanced building security by vigilantly monitoring entrance and exit points.
  • Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
  • Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
  • Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
  • Monitored surveillance cameras regularly to ensure safety within the premises at all times.

Custodian

St. Barnabas Hospital
09.2017 - 10.2018
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Kept building spaces premises clean inside and outside.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
  • Cleaned equipment and machinery to maintain in optimum working condition.

Janitorial Supervisor

Medalliance Medical Health Services
12.2016 - 07.2017
  • Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • Improved cleanliness and organization of facilities by implementing effective janitorial procedures and protocols.
  • Addressed customer concerns promptly and professionally, resolving issues in an efficient manner.
  • Enhanced staff performance by conducting regular training sessions on proper cleaning techniques and safety measures.

Porter

Bronx Lebanon
01.2012 - 11.2015
  • Cleaned and maintained common area, including lobbies, corridors and restrooms, ensuring a neat and sanitary environment for employees, employers and patients.
  • Maintained cleanliness and hygiene standards in patient rooms, waiting areas, and other hospital facilities.
  • Responded promptly to requests for assistance from hospital staff, demonstrating a proactive and helpful attitude in all interactions,
  • Effective communications skills, with the ability to interact professionally with all guests and team members.
  • Commitment to upholding safety standards and ensuring compliance with company policies and procedures.

Education

HIGH SCHOOL DIPLOMA -

John F. Kennedy
06.2013

Skills

  • Customer Service
  • Team Player
  • Package handling
  • CCTV Monitoring
  • Tenant relations
  • Punctuality
  • Adaptable and Flexible
  • Reliable and Responsible
  • Bilingual

Timeline

Doorman

40 Park Ave
12.2018 - 01.2023

Custodian

St. Barnabas Hospital
09.2017 - 10.2018

Janitorial Supervisor

Medalliance Medical Health Services
12.2016 - 07.2017

Porter

Bronx Lebanon
01.2012 - 11.2015

HIGH SCHOOL DIPLOMA -

John F. Kennedy

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Joseph Mota