Joseph Ogunsakin Kolawole
Katy,TX
Summary
Dynamic professional with a proven track record in relationship development and operational risk management across financial and health sectors. Achievements include driving growth through strategic planning and enhancing customer relations, resulting in improved client retention rates. Demonstrates strong mentoring abilities that empower teams to meet performance goals while leveraging exceptional verbal communication and decision-making skills. Career aspirations focus on further advancing innovative strategies within an organization.
Overview
13
13
years of professional experience
Work History
Health Home Care Manager
Letob Health Care Ltd
Lincoln, Lincoln, United Kingdom
02.2023 - 11.2024
- Ensured the smooth daily operation of the care home facility by overseeing staff, resources, and service delivery.
- Collaborated with healthcare providers to coordinate additional services for clients as needed.
- Managed budget and resources for home care programs, ensuring cost-effective operations.
- Conducted assessments of client needs to determine appropriate services and care plans.
- Developed and implemented care plans in collaboration with healthcare professionals and clients' families.
- Monitored and maintained compliance with county and regulatory bodies.
- Developed and maintained strong relationships with community resources to support clients' needs.
- Provided support during transitions from one level of care to another such as discharge planning from hospitalization back into the community setting.
- Reviewed medical records and consulted with health care providers to ensure quality care management services.
- Coordinated meetings between clients, family members, physicians and other healthcare providers as needed.
- Facilitated training sessions for home care staff on patient care protocols and safety procedures.
Healthcare Support Worker
Letob Health Care Ltd
Lincoln, Lincoln
09.2022 - 02.2023
- Improved physical and mental wellbeing of service users through patient-centered care planning.
- Worked closely with activity coordinators to communicate changing patient needs, optimizing continued care, and support.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Tailored care and support to individual needs for bespoke, personalized service.
- Followed strict safeguarding regulations to ensure safe, secure handling of service users.
- Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
- Ensured personal routine hygiene of the client
- Supported clients to take their meals correctly and timely.
- Ensured client's safety.
- Observed changes in patient behavior or condition and reported them immediately to a nurse or doctor.
- Used approved crisis intervention techniques in emergency situations.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Administered medications and supervised correct usage of such as prescribed by the physician.
Business Development Manager
Astra Polaris Microfinance Bank Ltd
Abeokuta, Ogun State Nigeria
09.2015 - 08.2022
- Coordinated the branch and general business activities.
- Developed annual branch business plans for maximum profitability and effectiveness.
- Maximized branch revenue by optimizing operations.
- Coordinated periodic till/vault's cash and valuables balancing.
- Coordinated effective cash movement.
- Reviewed loan applications to deliver on company targets.
- Completed thorough credit checks to make accurate decisions on loan applications.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
- Developed and implemented strategies to increase sales and market share.
- Generated leads and capitalized on valuable business opportunities to bring in new investors and improved profitability.
- Spearheaded market research initiatives to identify new business opportunities and areas for expansion.
- Represented the bank at industry conferences, networking events, and trade shows to build brand awareness.
- Supported sales team members to drive growth and development.
- Reported business and branch activities to the MD periodically.
- Participated actively in the bank's annual budgeting exercise.
Business Banker
Stanbic IBTC Bank
Ijebu-Ode, Ogun State, Nigeria
04.2012 - 08.2015
- Developed and maintained relationships with customers and assisted in generating sales opportunities.
- Executed transactions related to loans including origination, closing, disbursement and servicing activities.
- Presented new product offerings to prospective clients at seminars and conferences.
- Delivered presentations to key decision makers and offered financial recommendations.
- Responded promptly and effectively to inquiries from customers regarding their accounts or other issues.
- Recommended appropriate solutions based on individual customer needs such as lines of credit, term loans, overdrafts.
- Assisted in the development of business plans, loan applications, cash flow projections, and other financial documents.
- Conducted market research to analyze competitive products and services.
- Participated in marketing initiatives designed to increase visibility of bank products and services within the community.
- Analyzed customer requirements and recommended efficient investment products.
- Discussed ideas and strategies to improve operational efficiency, adding value and aiding business performance for continuous improvement.
- Provided training sessions on basic banking principles such as budgeting, savings accounts.
- Ensured compliance with all applicable laws, regulations and policies governing commercial lending activities.
Education
MBA - Business Administration And Management
University Of Lincoln
United Kingdom09-2023
Bachelor of Science - Computer Science
Tansian University
Anambra, Nigeria09-2017
Higher National Diploma - Computer Science
Osun State Polytechnic, Iree
Osun State, Nigeria06-2007
Skills
- Relationship development and management
- Goals and performance
- Verbal and written communication
- Training and mentoring
- Negotiations
- Innovation management
- Team building
- Relationship building and rapport
- Decision-making
- Business development and planning
- Cost management
- Growth management
- Product deployment
- Operations
- Liquidity risk management
- Credit risk assessment
- Operational risk management
Affiliations
- Actively participated in acquisition exercises
- Led Product Development Team, Astra Polaris MFB Ltd
- Developed and managed a high-revenue product at Astra Polaris Mfb Ltd
- Increased the number of service users from 7 to 34 at Letob Health Care Ltd
- Best Staff Award, Astra Polaris MFB Ltd, 2019 & 2021
- Best Mutual Fund Marketer, 2014, Stanbic IBTC Bank Plc
- Fellow, Chartered Institute of Financial and Investment Analysts of Nigeria (CIFIAN)
- Member, Chartered Institute of Bankers of Nigeria (CIBN)
- Microfinance Certified Professional (MCP)
Timeline
Health Home Care Manager
Letob Health Care Ltd
02.2023 - 11.2024
Healthcare Support Worker
Letob Health Care Ltd
09.2022 - 02.2023
Business Development Manager
Astra Polaris Microfinance Bank Ltd
09.2015 - 08.2022
Business Banker
Stanbic IBTC Bank
04.2012 - 08.2015
MBA - Business Administration And Management
University Of Lincoln
Bachelor of Science - Computer Science
Tansian University
Higher National Diploma - Computer Science
Osun State Polytechnic, Iree
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