Joseph P. Phillips
Rockville,MD
Summary
Self-motivated, diligent and creative visionary. Excelling in marketing and sales with a proven track record of lead generation, product development and increasing sales across different industries. Experienced leader with innate abilities to oversee multiple projects while building long term client relationships. Organized and dependable candidate with a positive attitude.
Overview
13
13
years of professional experience
Work History
Sales and Marketing Rep.
Servpro
06.2023 - Current
- B2B outside sales and marketing for restoration, mitigation, emergency services and construction.
- Marketing and sales via phone, email, walk-in and scheduled appointments.
- Develop and maintain business relationships with clients in MD and DC territory.
- Focus on providing services for government, multifamily and HOA.
- Increased customer retention rates by providing exceptional post-sales support and maintaining regular communication with clients.
- Streamlined sales processes by utilizing CRM software, improving efficiency and time management skills.
- Leveraged social media platforms to build brand awareness, engage with customers, and generate leads.
Real Estate Salesperson
Long and Foster
12.2022 - Current
- Licensed Realtor in Maryland and Washington DC.
- Member of The National Association of Realtors (NAR).
- Member of The Greater Capital Area Association of Realtors (GCAAR).
- Generated high-quality leads by networking with potential clients and leveraging online tools such as social media and email campaigns.
- Conducted comprehensive property evaluations to provide accurate pricing recommendations for clients.
- Advised clients on current market conditions, enabling them to make informed decisions regarding their real estate investments.
- Coordinated appointments to show marketed properties.
- Compiled lists of properties that met buyers' needs and financial resources.
Business Owner
Race Equity Associates LLC
08.2020 - 06.2023
- Supported diversity equity and inclusion author, speaker and teacher Milagros Phillips.
- Created invoices and agreements.
- Managed front and back-end RACE HEALER application.
- Provided technical support and customer service for ticket sales.
- Edited webinars for content and implementation on Kajabi.
- Created ads on Youtube.
- Used Hubspot CRM for client management.
- Created Zoom webinars and meetings.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Managed purchasing, marketing and customer account operations efficiently.
Special Events Supervisor
Vision Group Holdings
09.2015 - 03.2020
- Generated high quality leads for The Lasik Vision Institute and TLC Laser Eye Centers.
- Managed all aspects of the promotion including, negotiating booth fee, hiring staff, logistics and training.
- Managed events in Mid-Atlantic territory to include VA, DC, MD, PA, NJ, NY, CT, OH, MA, RI & KY.
- Responsible for TLC activation nationally.
- Annual average of $1.3 million in revenue directly from managed events.
- Enhanced event attendees'' experience by implementing creative and engaging themes for special events.
- Coordinated with vendors and suppliers, ensuring timely delivery of materials and services for successful events.
- Managed budgets effectively, optimizing resource allocation to maximize return on investment for each event.
- Improved staff performance through regular training sessions and constructive feedback.
- Implemented innovative solutions to logistical challenges, ensuring seamless execution of all events under supervision.
- Oversaw the development of detailed project timelines that facilitated effective project management from concept through completion.
- Coordinated schedules and timelines for events.
- Hired, trained and supervised volunteers and support staff required for events.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
- Negotiated contracts with venues to obtain best rates.
- Coordinated travel and accommodations for myself and event staff.
- Handled up to 15 activations per week.
Fitness Sales Manager/Personal Trainer
Town Sports International
02.2012 - 09.2015
- Trained and mentored fitness managers and personal trainers.
- Coordinated marketing for club’s fitness activities.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Consistently met or exceeded monthly sales and revenue targets through diligent effort and persistence in closing deals.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Recruited and hired top-level talent to add value and expertise to fitness department.
Visual Merchandiser
Army & Air Force Exchange Services
03.2011 - 02.2012
- Assisted with the creation of branded visual merchandising packages to distribute to each branch of stores.
- Worked closely with cross-functional teams to create design themes and displays.
- Met with Business Managers, Sales Managers and Retail Managers to discuss sales strategies.
- Enhanced store sales by creating visually appealing and strategically placed product displays.
- Increased customer traffic through effective window displays that showcased new products and promotions.
- Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.
- Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.
- Coordinated with marketing and promotions teams to verify proper implementation of visual elements of display.
Education
No Degree - Marketing
Wake Forest University
Winston-salem, NCHigh School Diploma -
The Pomfret School
Pomfret, CTSkills
- Budget Management
- Product Knowledge
- Team Leadership
- Lead Generation
- Time Management
- Customer Retention
- Relationship Building
- Salesforce Management
- Brand Awareness
- Contract Negotiation
- Business Development
- Customer Service
- Employee Coaching and Mentoring
- Idea Development and Brainstorming
Passions
Fitness and wellness are my primary passions. I believe that a healthy body is the foundation for a healthy mind and spirit. Fitness enhances all aspects of our lives and is achievable through not just hard work, but commitment, diligence and making the right choices. I am always setting new goals and experimenting with new ideas and concepts. This approach has allowed me to achieve a high level of fitness and pass my knowledge to others
Timeline
Sales and Marketing Rep.
Servpro
06.2023 - Current
Real Estate Salesperson
Long and Foster
12.2022 - Current
Business Owner
Race Equity Associates LLC
08.2020 - 06.2023
Special Events Supervisor
Vision Group Holdings
09.2015 - 03.2020
Fitness Sales Manager/Personal Trainer
Town Sports International
02.2012 - 09.2015
Visual Merchandiser
Army & Air Force Exchange Services
03.2011 - 02.2012
No Degree - Marketing
Wake Forest University
High School Diploma -
The Pomfret School