Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Joseph Paul Link

New Albany,IN

Summary

Hard-working and reliable candidate with sales experience, excellent customer service and detail-oriented results. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Handyman

Self Employed Services
03.2024 - Current
  • Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.


  • Completed repair projects on time and under budget, resulting in significant increase in new client referrals.


Barback

The Exchange Restaurant
06.2023 - 03.2024
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Delivered food to customers at bar and tables.

Server

Floyd County Brewing Company
10.2021 - 05.2022
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Checked guests' identification before serving alcoholic beverages.

Set-up Attendant

Snowbird Ski Resort/Lodge
07.2019 - 05.2021
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
  • Promptly responded to all requests for assistance.
  • Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
  • Collaborated with Third Party wedding planners and guests.
  • Set-up weddings, conferences, and events including Octoberfest.

Ski Lift Operator

Jackson Hole Mountain Resort
11.2018 - 05.2019
  • Operated ticket scanners to verify proper customer tickets and passes.
  • Supported resort''s sustainability efforts by monitoring waste disposal around lift areas, consistently recycling materials whenever possible.
  • Reduced wait times for guests by quickly and accurately scanning lift tickets and verifying passes.
  • Collaborated with other mountain staff to ensure timely opening and closing of ski lifts, maintaining optimal operation hours for guests.
  • Interpreted forecasted snow conditions to prepare for snow removal.
  • Demonstrated strong problem-solving skills by swiftly identifying issues affecting ski lift operations and proposing practical solutions to management.
  • Contributed to the overall success of the ski resort by proactively identifying areas for improvement in processes and procedures, ultimately enhancing guest satisfaction.

Education

Biology

Indiana University Southeast
New Albany, IN
08.2018

High School Diploma -

New Albany High School
New Albany, IN
05.2017

Skills

  • Drywall Installation
  • Household Repairs
  • Hand tools
  • Repair work
  • Painting
  • Pressure Washing

Accomplishments

Academic Honors Diploma, New Albany High School.


Mountain Operations MVP Employee Award, Jackson Hole Resort.

Interests

  • Hiking, trail biking
  • I like working with my hands and fixing things
  • Musician, digital music writer and producer
  • Learning new cooking techniques and expanding my culinary skills
  • Expert skier

Timeline

Handyman

Self Employed Services
03.2024 - Current

Barback

The Exchange Restaurant
06.2023 - 03.2024

Server

Floyd County Brewing Company
10.2021 - 05.2022

Set-up Attendant

Snowbird Ski Resort/Lodge
07.2019 - 05.2021

Ski Lift Operator

Jackson Hole Mountain Resort
11.2018 - 05.2019

Biology

Indiana University Southeast

High School Diploma -

New Albany High School

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Joseph Paul Link