Leadership development professional proficient in operational oversight, process improvement, and data analysis. A Hardworking Associate Director is knowledgeable about business practices in the parking industry. Adept at supporting and enhancing operations with a decisive leadership style and strategic approach to decision-making.
Overview
18
18
years of professional experience
Work History
Associate Director of Parking Operations
Kennesaw State University
Kennesaw, Georgia
11.2019 - Current
Develop and implement strategies and policies to address safety, efficiency, and revenue
Develop operational management policy and standards and techniques
Development of monthly operational reporting for 100% cashless parking system
Oversee ongoing maintenance and services to over 3 million square feet of facilities and over 16,000 parking spaces on 2 campuses
Identify funding sources for repairs, maintenance, upgrades and efforts to maintain a state of good repair for facilities
Plan, direct and managed day to day activities of Operations Managers, Supervisors and Enforcement teams.
Supported continuous process and performance improvement for facility issues, robustness and compliance
Improved overall team efficiency by streamlining project management processes and implementing new collaboration tools
Trained and developed department leaders and management staff for specific projects and ongoing operational needs
Spearheaded development and launch of new initiatives, leading to increased market share and customer satisfaction
Space/Facility Planner
VanJoh Graphics, United States Army
Aberdeen, MD
11.2016 - 07.2018
Proving Grounds, (APG)
Directorate of Public Works, Real Property and Master Planning Division
Plan and execute a facility transfer strategy for tenants with consideration of ASIP and RPLANS allowances
Provide interpretation of development guidelines, Area Development Plans (ADP) and Installation Design Guides (IDG)
Analyze project scopes within the requirements analysis for Unified Facilities Criteria (UFC) compliance
Develop Pre-Construction Environmental Survey (PES), site review and analysis for compliance with IDG
Analyze Real Property Inventory, facility status, use type and fitness for occupancy
Conduct walk-throughs and site visits with tenants requesting changes in existing facility assignments and site development
Mobilized resources to produce site maps, sign packages, GIS materials, and reports
Engage with facility managers to coordinate usage and RPLANS report review
Manage maintenance notification process for Department of Defense Form DD4283 for the Department of Public Works
Maintain Decision matrix for facility turn-ins, facility walk throughs, facility repair requirements and space utilization reports
Analyze EPRISMS reports, data, images and inventory to provide Courses of Actions for incoming Facility Requests.
Parking Planner II
Parking Authority of Baltimore City
Baltimore, MD
03.2015 - 04.2016
Interpreted Code of Maryland Regulations (COMAR) and Article 31 of the Baltimore City Code
Developed Team Solutions Portal to centralize data collection, streamline analysis, and enhance presentations
Customized and created mobile and desktop-friendly data collection applications, forms and templates
Analyzed facility reports
Conducted analysis and reporting of site plan review, legislative hearings and Civic meetings.
Planning Specialist III
Montgomery County Department of Transportation
Gaithersburg, MD
02.2012 - 03.2015
Implemented Strategic Plan elements including the IPI award-winning interactive website
Conducted analysis of site plans, Real Property, and data for Parking Lot Districts
Developed cost analysis for zoning code changes
Analyzed and reported budget impacts resulting from changes to the Municipal Zoning code
Included a net loss in revenue of $2.5 million
Led consultants in the development of projects including site planning, garage construction, reporting, and data collection
Initiated and analyzed new technology before deployment.
Performed Teardown Rebuild of the division of parking management’s website
Real Property Tax Analysis – Montgomery County DOT, Parking Management, MD
Provided guidance and direction of deliverables to a consulting team collecting, aggregating, and analyzing Real Property data.
Regional Planner
Maryland Transit Administration
Baltimore, MD
11.2008 - 02.2012
Managed over $40 million in 5307, 5309, 5310, 5311, and 5313 Federal funding programs
Interpreted Federal and State operating and capital spending policies
Provided operating budget approval and technical assistance to Local Transit Operators
Recommended levels of operating and capital assistance needed for the support and implementation of Transit Plans in multiple jurisdictions
Ensured compliance with appropriate programs rules according A-133, ADA and program regulations
Represented Agency at District of Columbia and Baltimore Metropolitan Planning Organizations
Planning Specialist and Planning Assistant
City of Baltimore DOT/Planning
Baltimore, MD
05.2006 - 11.2008
Led streetscape design team for Baltimore’s Little Italy and Midtown districts
Budgeted and managed over $15 million in state and federally funded Transportation Improvement Program and Capital Improvement Project funds
Reviewed capital contracts ensuring that each scope of work met the budgetary expectations.