Joseph Roberts Gollaba BSN RN
Temple,TX
Summary
Compassionate in patient care, diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
High-achieving Real Estate Agent successful at developing and executing targeted business initiatives to drive customer growth, achieve sales objectives and enhance bottom-line profits. Results-oriented and friendly individual with expertise in tenant relations and lead development. Reliable and driven with strong time management and prioritization abilities. Compassionate Behavioral Health Associate with experience in providing high-quality therapeutic care to individuals suffering from mental health issues. Strengths include active listening, empathy, crisis intervention, and behavior management skills. Past roles involved coordinating with multidisciplinary teams to develop effective treatment plans, fostering resilience and well-being among patients. Demonstrated ability to maintain professional boundaries while building trust and rapport with clients.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Correctional Registered Nurse
Armor Healthcare
Temple, TX
11.2024 - Current
- Monitored daily activities of inmates for any changes in behavior or condition that may indicate a need for additional medical attention or intervention.
- Performed physical assessments of inmates including vital signs, weight measurements, lab tests, and other diagnostic evaluations.
- Initiated referrals for specialty services outside the prison environment; coordinated transportation arrangements when necessary.
- Instructed staff on proper techniques when administering medications; ensured proper documentation following medication administration.
- Documented patient information obtained from nursing assessment, physician orders, laboratory results and patient responses to treatments in the electronic health record system.
- Assessed patient health problems and needs, developed and implemented nursing care plans, and maintained medical records.
- Administered medications as prescribed by physicians, monitored patients for reactions or side effects, and provided education on medication use.
- Collaborated with law enforcement agencies regarding inmate transfers or releases from custody; provided appropriate documentation prior to transport.
- Maintained knowledge of current trends in correctional healthcare through continuing education courses or literature review.
- Coordinated with physicians regarding inmate treatment plans; collaborated with mental health providers to ensure proper psychological care was being administered when needed.
- Responded quickly to emergency situations involving inmates; administered first aid and CPR when necessary.
- Cared for prisoners suffering from contagious illnesses or conditions, including influenza, lice, and gastrointestinal bugs.
- Maintained staff safety during prisoner treatments by observing all security procedures and regulations.
- Assessed prisoners suffering injuries through falls, stabbings or other means and stabilized each prior to transport to nearest medical facility.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
Behavioural Health Associate
Cedar Crest Hospital & Residential Treatment Center
Belton, TX
01.2024 - Current
- Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.
- Ensure the well-being of patients and provide a positive, supportive and structured environment.
- Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
- Document timely, accurate and appropriate clinical information in patient's medical record.
- Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.
- Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.
- May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.
- May obtain patient's vital signs, height and weight as assigned and document in patient record.
- Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills.
- Engage patients in activities and interactions designed to encourage achievement of treatment goals.
- Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.
- May provide transportation for patient or coordinate transportation with appropriate staff member.
- Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
Licensed Sales And Leasing Property Consultant
The Loft Bureau Real Estate
Doha , Qatar
12.2020 - 03.2023
- Generated consistent interest by presenting non-confrontational selling processes to potential customers.
- Periodically evaluated status of vacant units to verify rent-ready availability.
- Obtained referrals from satisfied customers by regularly following up with established personal and business customers.
- Planned tour route to include common areas, outdoor recreational facilities and parking areas.
- Showcased available property via multiple social media platforms.
- Prospected for new sales and leasing customers via telephone, email and direct mail.
- Managed lead pipeline and documented data in CRM.
- Completed delivery of sold and leased products to customers within promised timeframes.
- Remained current on local market conditions and trends to spearhead marketing strategies.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Networked to build client base and promote products to new and existing clients.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
- Negotiated and closed deals with minimal oversight.
- Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
- Developed and implemented restructuring solutions, training programs and process improvement initiatives to boost performance.
- Developed senior leadership reports for corrective action planning.
Senior Property Consultant
Capstone Property Qatar
Doha, OH
12.2019 - 12.2020
- Conferred closely with clients to understand needs and financial means related to planned property purchases.
- Coordinated property closings to oversee signing of documents and disbursement of funds.
- Played integral role in sales process by effectively leveraging property and proposals expertise.
- Advised clients on market conditions, prices, mortgages and legal requirements.
- Compared properties with similar recently sold properties to determine competitive market price.
- Offered expertise in profit optimization strategies such as deferring maintenance and repairs.
- Helped investors and direct buyers make appropriate decisions based on relevant information.
- Steered real estate negotiations to serve client interests and achieve favorable terms.
- Communicated with clients to determine property needs and budget constraints.
- Facilitated closing processes between lender, mortgage companies, buyers and sellers.
- Prepared representation contracts, purchase agreements and closing statements.
- Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
- Advised clients on market conditions, pricing and legal requirements for property transactions.
- Created professional sales presentations to effectively communicate product quality and market comparisons.
- Identified potential buyers through cold calling.
- Prepared and delivered sales presentations.
- Promoted active listings through social media marketing, open houses and newsletters.
- Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
- Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
- Explained financial requirements and analytical data to potential buyers and sellers.
- Liaised between buyers and sellers to facilitate negotiations and propel escrow progress.
- Increased personal revenue by completing multiple home and property sales.
Residential Leasing
Nelsonpark Property
Doha Qatar, Qatar
07.2014 - 12.2019
- Obtained referrals from satisfied customers by regularly following up with established personal and business customers.
- Periodically evaluated status of vacant units to verify rent-ready availability.
- Planned tour route to include common areas, outdoor recreational facilities and parking areas.
- Showcased available property via multiple social media platforms.
- Prospected for new sales and leasing customers via telephone, email and direct mail.
- Managed lead pipeline and documented data in CRM.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Networked to build client base and promote products to new and existing clients.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
- Cross-sold additional products and services to purchasing customers.
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
- Executed updated marketing plans to increase branding exposure, customer traffic and sales.
- Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
- Strengthened branding initiatives by coordinating annual events to maximize outreach.
- Completed delivery of sold and leased products to customers within promised timeframes.
Private Non License Home Nurse
Abdullah Ali Yousuf Darwish
DOHA QATAR, QATAR
05.2010 - 05.2014
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with bathing, dressing and incontinence care.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Improved patient outlook and daily living through compassionate care.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Transported clients to doctor's appointments and errands.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Documented client progress in charts and logbooks.
- Followed care plan and directions to administer medications.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Assisted with client personal care needs to foster independence and well-being.
- Monitored client's well-being, safety and comfort under physician direction.
- Tracked and reported clients' progress based on observations and conversations.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Delivered high level of assistance with cooking, meal preparation and shopping.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Managed patient transportation and appointment scheduling.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Assisted patients with personal care to alleviate burden on family members.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Interacted with patients through games and fun activities to boost mood and improve overall memory.
- Recorded patient conditions and vital signs before and after medical operations.
- Monitored medications for patients with various conditions and kept watchful eye for side effects.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Planned optimal meals based on established nutritional plans.
- Organized games and other activities to engage clients and offer mental stimulation.
- Delivered individualized care and services management for patients.
- Recorded vitals and communicated with physicians to provide health updates.
- Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
- Answered questions and assisted with health system coordination, patient rights and privacy of personal information.
- Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
- Supported effective care for managed home care patients by observing health status and monitoring conditions.
- Coordinated community outreach and local events to educate on chronic illness, at-home care and preventive self-exams.
Nursing Associate
Nightingale Nursing Service
MAKATI NCR, NCR
07.2007 - 03.2010
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Observed and reported unusual symptoms and changes to charge nurse.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Used mobility devices to transport patients.
- Helped residents walk with or without self-help devices.
- Distributed drinking water and nourishment to residents.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Assisted residents in preparing for activities and social programs.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Supported non-ambulatory residents in range of motion exercises.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
Education
Bachelor of Science - Nursing
De Ocampo Memorial College
Sta. Mesa Manila NCR Philippines04.2007
Skills
- Analytical and Logical Thinking
- Behavioral Management
- Patient Assessment
- Progress Monitoring
- Mental Health Support
- Behavioral assessment
- Behavior Management
- Patient Safety Management
- De-Escalation TechniquesMedical Terminology Knowledge
- Patient Relations
- Collecting Vital Signs
- Quick Problem Solver
- Vital Signs Collection
- Bedsore Prevention
- Traditional Marketing
- Experienced Buyers' Agent
- Lead Follow up
- Partnership Development
- Property Inspection
- Attention to Detail
- Property Research
- Open House Management
- Sales Promotion
- Negotiation Management
- Client Relations
- Property Improvements
- Sales Pipeline Management
- Closings Coordination
- Contract Preparation
- Maintenance Coordination
- Service Oriented
- Computer Literate
- Driving
Certification
- Registered Nurse License (RN) - State Board of Nursing. September 18,2024
- Diploma 4 year-Course Bachelor of Science in Nursing
- First Aid, CPR, and AED Certification - American Red Cross or American Heart
- Association.Licensed Realtor 2021
- Best Agent Of The Year 2021-
Timeline
Correctional Registered Nurse
Armor Healthcare
11.2024 - Current
Behavioural Health Associate
Cedar Crest Hospital & Residential Treatment Center
01.2024 - Current
Licensed Sales And Leasing Property Consultant
The Loft Bureau Real Estate
12.2020 - 03.2023
Senior Property Consultant
Capstone Property Qatar
12.2019 - 12.2020
Residential Leasing
Nelsonpark Property
07.2014 - 12.2019
Private Non License Home Nurse
Abdullah Ali Yousuf Darwish
05.2010 - 05.2014
Nursing Associate
Nightingale Nursing Service
07.2007 - 03.2010
Bachelor of Science - Nursing
De Ocampo Memorial College
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