Joseph "Scott" Rakel
Batavia,OH
Summary
Resourceful storage manager offering a history of success working in various roles within the self storage industry. Intelligent problem-solver dedicated to increasing rentals, streamlining operations, and promote organizational and employee efficiency. Highly committed with a hardworking mentality to maintain quality of services and value to every work day.
Overview
33
33
years of professional experience
Work History
Financial Manager
Imbus Enterprises, L.P.
Milford, OH
07.2023 - Current
- Supported the business manager by monitoring, documenting, and dealing with accounts receivable and accounts payable functions.
- Oversaw receivables management and ensured accurate documentation in QuickBooks, including daily storage deposits for all locations.
- Executed timely bank deposits to ensure accurate financial management.
- Executed invoice generation processes to ensure timely payment collection.
- Organized and filed all necessary paperwork to ensure efficient record-keeping.
- Managed payables operations, ensuring timely execution of automatic payments and all related transactions.
- Maintained up-to-date records by accurately entering payables in QuickBooks, facilitating financial reporting.
- Managed accurate calculation and entry of monthly sales tax and cat tax figures in QuickBooks to ensure compliance with tax regulations.
- Achieved accurate bank account and credit card reporting through diligent reconciliation efforts. Enhanced financial reporting processes, resulting in improved accuracy and timeliness. Delivered reliable financial insights to support decision-making.
Assistant District Manager
Imbus Enterprises, L.P.
Milford, OH
03.2018 - Current
- Collaborated with district manager to articulate policies and provided guidance to storage managers for consistent adherence.
- Collaborated with district manager to create and refine work procedures and manuals, ensuring alignment with organizational standards.
- Produced and refined multiple Sitelink letters and memos to ensure effective communication and site management.
- Coordinated social media outreach and promotional activities to expand market reach.
- Supported our storage managers as needed.
- Addressed customer inquiries and resolved issues related to refunds and credits to enhance satisfaction.
- Executed comprehensive storage site inspections and surveys to optimize operational efficiency.
- Oversaw adherence to past due procedures, including lock cutting, sales notice distribution, and auction postings in accordance with Ohio regulations. Coordinated all supporting documentation, such as newspaper lien notices, to facilitate these processes.
- Fill-in and cover as storage manager at any of our locations as needed.
- Facilitated creation of property signs and maps to enhance navigation and communication.
- Assisted in site expansions through updates to maps and unit information input. Supported new site cleaning and construction plus helped organize unit numbering and other needed functions.
- Evaluate commission / incentive data and draft comprehensive reports for monthly employee compensation assessments.
Self Storage Manager
Imbus Enterprises, L.P.
Milford, OH
03.2014 - Current
- Oversaw daily operations of self-storage facility. Mainly Milford Self Storage, but have worked regular at different times at all company locations (Milford Storage, Glenway Storage, Fairfield Storage, Milford Self Storage, Deerfield Self Storage & Beechmont Self Storage)
- Assisted in showcasing storage units and promoting benefits of services. Conducted timely follow-ups on leads to enhance customer engagement. Maintained cleanliness and presentation of units and grounds. Reviewed lease agreements with clients. Performed follow-up communications post-rental.
- Achieved high standards of site cleanliness and maintenance. Delivered thorough unit cleanings after tenant move-outs, with subsequent deep cleanings prioritized as time permitted. Elevated office and restroom hygiene. Improved overall property presentation through diligent grounds upkeep, including weed control and window cleaning.
- Executed light maintenance tasks, including adjustments to doors, seals, latches, and furnace filters.
- Paperwork and filing (digital & hard copies) to support rental, move-outs and past due procedures, auctions, etc….
- Managed customer interactions across various channels, including in-person, phone, text, email, and mail. Cultivated relationships with potential, current, and past customers to foster loyalty and retention. Oversaw effective communication strategies to address customer needs.
Finance Manager
JARCO, Inc.
Cincinnati, OH
01.2000 - 12.2022
- Administered comprehensive accounts receivable and accounts payable operations, maintaining accurate financial records.
- Managed payroll invoicing and tax preparation to ensure compliance and accuracy in financial reporting.
- Collaborated with sales people to drive inside sales efforts supporting salesforce objectives.
Manufacturers' Representative
JARCO, Inc.
Cincinnati, OH
05.1993 - 03.2014
- Formulated and executed comprehensive sales strategies to enhance distributor partnerships and drive direct manufacturer sales across various states.
Education
Bachelor of Arts - Mass Communication
Marshall University
Huntington, WVMBA - Business Administration
Northern Kentucky University
Newport, KYSkills
- Proficient with Storage Software - Including, Sitelink & StorLogix
- Proficient in computer applications
- Property inspections
- Facility maintenance
- Lease administration
- Positive attitude
- Customer service
- Problem-solving
- Reliability
- Computer skills
- Customer relations
- Professional and courteous
- Self motivation
- Employee training
- Professionalism
Timeline
Financial Manager
Imbus Enterprises, L.P.
07.2023 - Current
Assistant District Manager
Imbus Enterprises, L.P.
03.2018 - Current
Self Storage Manager
Imbus Enterprises, L.P.
03.2014 - Current
Finance Manager
JARCO, Inc.
01.2000 - 12.2022
Manufacturers' Representative
JARCO, Inc.
05.1993 - 03.2014
Bachelor of Arts - Mass Communication
Marshall University
MBA - Business Administration
Northern Kentucky University