Joseph T. Monfort-Eaton

Supervised day-to-day operations to meet performance, quality and service expectations.

Maintained a clean, safe, and organized kitchen environment to enhance the customer experience.

Developed strong working relationships with staff, fostering a positive work environment.

Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

6 Month seasonal job with 2x James Beard Award nominated restaurant

Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.

Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.

Trained new team members on restaurant procedures, menu items, and performance strategies.

Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.

Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.