Hardworking and driven professional with strong organizational skills eager to grow with a company. Adept at managing time with a desire to build knowledge of processes towards continuous improvement.
Overview
6
6
years of professional experience
Work History
Shipping Supervisor
Millennium Print Group
Raleigh, NC
04.2022 - 08.2022
Submitted dock, scrap & safety reports daily.
Performs daily trailer inventories-recording the numbers of the trailers on the lot, as well as their contents.
Coordinated driver paperwork, such as manifests and bills of lading.
Operated forklifts, lift trucks and hand trucks to move items around warehouse.
Assisted with locating product for the production lines.
Product movements in Veracore.
Scheduled staff for weekend work and overtime assignments.
Implemented a new truck loading process that will allow for a cutback in errors and empowering employees to take ownership of a process and pride in their work.
Engaged in communication with the order entry team and line leads to procure items for production.
Inspected loading operations for improvements in efficiency and safety.
Inbound Logistics Specialist
Audio Advice
Raleigh, NC
03.2020 - 04.2022
Coordinated receiving, allocation, and storage of all products for e-commerce and retail in a fast paced environment.
Managed and maintained organization of all documentation for inbound products.
Assisted the sales and installation teams with the allocation of products for sale and projects.
Utilized TigerPaw and SkuVault to move products from locations and Microsoft sheets to record RMA data for the credit department.
Frequently lifted 50+ lbs in managing products in warehouse.
Issued timely and accurate responses to both internal and external inquiries.
Achieved and maintained customer loyalty by forging long-term relationships based on prompt and courteous service.
Tracked and managed transfer paperwork such as packing lists.
Project Coordinator
Metal Depots
Raleigh, NC
06.2019 - 04.2020
Managed direct sales customer accounts and places orders via telephone or in person.
Created material manifests and estimates based on drawings provided by the client.
Served as a communication point between the manufacturer and customer throughout shipping and manufacturing.
Performed back of the house responsibilities, including inventory monitoring.
Developed working relationships with clients to maintain repeat business.
Kept projects on schedule by managing deadlines and adjusting workflows.
Shipping Clerk
American Building Components (Cornerstone Brands)
Frankfort, KY
07.2016 - 06.2019
Managed metal building hardware inventory and loading for in-company and FedEx freight shipments, as well as customer pickups.
Created daily load maps for the truck loading team utilizing Excel.
Utilized Oracle software for receiving inventory, performing back orders, and for the confirmation of truck loads and the creation of Bills of Lading.
Created and planned daily truck routes for company drivers using Oracle OTM and Microsoft logistics software.
Served as an interdepartmental liaison between shipping, sales, and the customer, including troubleshooting order issues during the manufacturing and shipping process.
Coordinated shipment logistics with the customer.
Performed duties as primary backup to the shipping lead manager.
Organized production documentation including load paperwork and COD checks for the credit department to apply payment and scan into Fortis software.
Developed working relationships with staff at other Cornerstone facilities to aid in flexibility meeting shipping deadlines.
Checked bills of lading, outgoing package paperwork and other documentation for accuracy.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Reviewed order data to verify transactions and shipping dates.
Education
Bachelor of Arts - History
St. Mary's College of Maryland
Saint Marys, MD
05.2009
Skills
Process Monitoring
Improvement Recommendations
Materials Monitoring
Interdepartmental Collaboration
Customer Satisfaction/Communication
Enterprise Resource Planning Software
Storage Coordination
Process Development
Records Retention
Information Retrieval
Document Distribution
Archival Materials
Additional Information
I was a manuscripts intern at the National Anthropological Archives in Suitland, MD from January to May 2010. In this position, I catalogued collections and updated the database with pertinent information.