Problem-solving and continuous learning
Open To Work
Verified
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Joseph Vaughn
Customer Service Experience
Spokane,WA
Quote
"Why do we fall? So we can learn to pick ourselves up"
The Dark Knight
Summary
Reliable and hardworking high school graduate with hands-on training through NEWTech Prep's Criminal Justice program and previous work experience at Silverwood Theme Park. Strong communication, teamwork, and customer service skills with a willingness to learn and take on new challenges. Seeking an opportunity to contribute to a team and provide excellent service.
Work History
Criminal Justice Student
NEWTech Prep
Spokane, WA
09.2025 - 06.2026
- Completed hands-on training in criminal justice, emergency response, and investigative techniques to prepare for real-world applications.
- Participated in law enforcement scenarios, enhancing teamwork, communication, and critical thinking skills.
- Practiced fingerprint collection, evidence handling, and professional documentation.
- Developed leadership, professionalism, and problem-solving skills through practical exercises to support effective teamwork.
Custodial Guest Services
Silverwood Theme Park
Athol, ID
08.2024 - 08.2024
- Assisted guests by answering questions and providing directions to enhance overall guest experience.
- Delivered friendly customer service while maintaining clean, safe, and welcoming public areas.
- Contributed to safety and enjoyment of thousands of park visitors through diligent maintenance of public areas.
- Exhibited reliability and attention to detail while fulfilling daily responsibilities to support team operations.
- Worked efficiently with a partner in a fast-paced, high-volume environment.
Education
High School Diploma -
North Central High School
Spokane, WA 09.2022 - 06.2026
Criminal Justice Program
NEWTech Prep
Spokane, WA 09.2025 - 06.2026
Accomplishments
Leadership
- Selected as Squad Leader in the NEWTech Prep Criminal Justice Program.
- Read the morning pledge over the school intercom.
- Mentored classmates during team exercises
- Trusted with leadership responsibilities during training
- Assisted instructors during class activities
- Maintained accountability within your squad
- Completed scenario-based law enforcement training.
- Participated in emergency response exercises.
- Gained hands-on experience with evidence collection and fingerprint processing.
- Completed professional mock interviews.
- Received the Staff Recognition Award.
- Received the NEWTech Prep Criminal Justice Program Pin.
- Earned multiple FEMA certifications.
- Earned school recognition for leadership
- Participated in community service projects through school
- Graduated from North Central High School (2026).
- Successfully completed the NEWTech Prep Criminal Justice Program.
- Earned your first job at Silverwood Theme Park.
- Built customer service experience in a high-volume environment.
- Experienced with PC hardware upgrades and troubleshooting.
- Comfortable learning new software and technology independently.
- Maintained physical fitness through NEWTech Prep training.
- Completed regular strength and conditioning workouts.
Skills
- Customer service excellence
- Attention to detail
- Reliability and professionalism
- Time management skills
- Efficient multitasking
- Problem solving abilities
- Adaptability and flexibility
- Team collaboration
- Effective communication skills
- Critical thinking
- Composure under pressure
Certification
- FEMA ICS-100: Introduction to the Incident Command System
- FEMA IS-904: Active Shooter Prevention
- FEMA IS-905: Responding to an Active Shooter
- FEMA IS-907: Active Shooter: What You Can Do
- FEMA IS-917: Active Shooter Leadership
- Commercial Photography I
Awards
- Staff Recognition Award — Nominated by a North Central High School staff member for demonstrating perseverance, respect, integrity, discipline, and excellence.
Interests
Criminal justice and public safety
Fitness and personal development
Technology, computer hardware, and troubleshooting
Dogs and animal care
Languages
English
Native language
Spanish
Beginner
A1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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