Joseph Yenik
Catasauqua,PA
Summary
Successful sales/repair technician with 5 years experience in the roofing industry. I possess a current HAAG certification and am a home exterior specialist. Over an 80% close ratio and glowing reviews from past clients. Looking to stay in the home exterior industry in a sales or repair role with a professional company.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Repair Technician
Holencik Exteriors
Coplay, PA
10.2021 - 04.2024
- Provided exceptional customer service to home owners and acted as the first point of contact within the company.
- Diagnosed problems at the customers home and provided them with solutions and presented them with repair options
- Averaged around $350,000 in sales per year and installed the work sold.
- Educated home owners as to whether repair or replacement made more financial sense.
- Install roofing, siding, gutters, as well as windows and fascia.
Dispatcher
J&J Transportation
Allentown, PA
01.2013 - 03.2020
- Assign drivers to luxury rental transfers in a logistical/cost effective manner.
- Monitor taxi locations and dispatch accordingly to customer location
- Take reservations and give rate quotes
- Monitor flight statuses and adjust driver schedule accordingly
- Manage company gas/parking permit accounts
Education
Bachelor of Arts - Criminal Justice
Temple University
Philadelphia, PA05-2013
Skills
- Customer Relationship Building
- Sales process
- Up-selling
- Project Estimation
- Roof Installation
- Waterproofing techniques
- Leak detection
- Hand tools proficiency
- EPDM roofing systems
- Roofing material knowledge
Certification
- HAAG Certificate
Accomplishments
- Multiple awards from SGI for closing ratio and installation numbers
Timeline
Repair Technician
Holencik Exteriors
10.2021 - 04.2024
Dispatcher
J&J Transportation
01.2013 - 03.2020
Bachelor of Arts - Criminal Justice
Temple University