Joseph York
Merritt Island,FL
Summary
Proven leader and adaptable learner with extensive experience in team management and equipment operation. At FedEx, significantly improved package handling efficiency and safety compliance. Excelled in leadership roles at Wendy's, enhancing customer service and employee performance. Skilled in heavy lifting and maintaining operational standards, demonstrating a commitment to results and operational excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Quality Assurance
FedEx
Cocoa, Florida
12.2024 - Current
- Followed company policies and procedures for secure package handling.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Maintained clean and organized work area, adhering to safety standards.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Conducted package inspections for damage and reported discrepancies to supervisor.
Tugger Operator
FedEx
Cocoa, Florida
08.2023 - Current
- Inspected tugger on a daily basis for any mechanical issues or damages.
- Ensured that safety procedures were followed while operating tugger equipment.
- Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Secured loads on pallets to minimize damage and worker injuries.
Package Handler
FedEx
Cocoa, Florida
01.2023 - Current
- Organized packages according to type, size, destination, and other specifications.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Assisted in the training of new package handlers on proper procedures and safety practices.
Manager
Wendy's
Titusville, FL
06.2020 - 01.2023
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Provided leadership during times of organizational change or crisis situations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Verified the accuracy of cash drawer contents at beginning and end of shift.
Education
High School Diploma -
Brevard Adult Education
Cocoa11-2024
Skills
- Hardworking and reliable
- Adaptable learner
- Team management
- Dedicated and driven
- Equipment operation
- Heavy lifting
- Customer service
- Leadership skills
Accomplishments
- FedEx Peak Season MVP
Certification
- Class E driver's license
Timeline
Quality Assurance
FedEx
12.2024 - Current
Tugger Operator
FedEx
08.2023 - Current
Package Handler
FedEx
01.2023 - Current
Manager
Wendy's
06.2020 - 01.2023
High School Diploma -
Brevard Adult Education