Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JOSE R GUZMAN

Ridgewood,USA

Summary

To add value and create a long term career in company where I am able to utilize my interpersonal skills and experience to contribute to the success of the company. I have worked in New York City for most of my lifetime and have a vast array of customer service, time management and multi-tasking skills. My grit and motivation set me apart from most candidates.

Professional driver with strong record of transporting passengers safely and efficiently. Demonstrates exceptional navigation skills, adaptability to changing routes, and commitment to punctuality. Known for effective communication, collaborative teamwork, and excellent customer service. Reliable and focused on achieving optimal results in all driving assignments.

Experienced with navigating complex routes and ensuring passenger safety. Utilizes local knowledge and driving skills to provide efficient transportation. Track record of punctuality and maintaining clean, service-ready vehicle.

Reliable transportation professional prepared for this role with strong focus on safety, punctuality, and customer satisfaction. Skilled in navigation, vehicle maintenance, and efficient route planning. Valued for collaboration, adaptability, and consistent performance in dynamic environments. Known for effective communication and problem-solving abilities.

Overview

19
19
years of professional experience

Work History

Taxi Driver

Fenix Car Service
11.2022 - Current
  • Planned and adjusted optimal routes based on traffic and weather conditions
  • Completed routine pre-and post-trip inspections to evaluate vehicles and assess maintenance needs
  • Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions

Taxi Driver

UBER, LIFT
05.2022 - 09.2024
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Arrived on time to customer appointments.
  • Increased customer loyalty with excellent communication skills and a professional demeanor.
  • Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
  • Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
  • Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.

Entrepreneur/Owner

J&R Grocery Corp
01.2008 - 12.2016
  • Charismatically resolved customer complaints and maintained clean and tidy checkout area
  • Monitored self-checkout systems and provided assistance or intervention where required
  • Reviewed and kept track of inventory to restock orders
  • Maintained customer satisfaction with quick and professional handling of product returns
  • Helped customers complete purchases, locate items and join reward programs
  • Interviewed and hired employees that prioritized adding value to our businesses

Customer Service Associate

Macys Department Store
01.2006 - 12.2008
  • Provided primary customer support to internal and external customers
  • Resolved customer concerns applying forward-thinking strategy focusing on addressing customer needs
  • Maintained up-to-date knowledge of product and service changes to improve sales effectiveness and shopping experience

Education

High School Diploma -

Manhattan International High School
317 E 67th St, New York, NY 10065

Skills

  • Superior Customer Service
  • Commercial Driving - City and Suburban
  • Order inventory and Processing
  • Safety Standard and protocol
  • Patience and tolerance
  • Safety regulations
  • Defensive driving
  • Vehicle operations

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Taxi Driver

Fenix Car Service
11.2022 - Current

Taxi Driver

UBER, LIFT
05.2022 - 09.2024

Entrepreneur/Owner

J&R Grocery Corp
01.2008 - 12.2016

Customer Service Associate

Macys Department Store
01.2006 - 12.2008

High School Diploma -

Manhattan International High School
JOSE R GUZMAN