Results-driven, loyal, self-motivated employee with exceptional customer service, multitasking, and time management abilities. Strong work ethic, adept at working effectively unsupervised, and quickly learning new skills.
Overview
27
27
years of professional experience
Work History
Sales Activator
Red Bull Distribution Company
San Diego , CA
09.2023 - Current
Increased competitive advantage in large-format accounts through the use of IRI and Circana data.
Developed strong relationships with customers, enhancing overall account satisfaction.
Collaborated with ASMs and DSMs to ensure the delivery of exceptional service in a timely manner.
Drove in-store presence adhering to Perfect Store standards to boost visibility.
Elevated permanent product disruption points in ambient and cold locations above competitors.
Maintained and expanded product range across all stores to meet customer demands.
Monitored account performance metrics to implement continuous improvement strategies.
Conducted regular business reviews to align customer needs with company offerings.
Account Sales Manager
Red Bull Distribution Company
San Diego , CA
04.2022 - 09.2023
Increased product sales and optimized placement of displays in large and small format stores through the use of the PIITCHER process.
Upsold inventory, cooler space, and product displays to enhance visibility.
Serviced all customers according to Red Bull executional standards, ensuring safety and productivity.
Managed products and relationships with the customer contacts for the sale of our products at assigned Red Bull Distribution Company (RBDC) accounts.
Determined current and ongoing product needs at accounts, and looked for ways to increase sales.
Ensured that all Red Bull equipment is clean and in good working order.
Evaluated all competitors' activities, such as new launches and price reductions.
Met and exceed monthly goals focused on the following areas: sales, distribution, pricing, display, new account setup, and other merchandising components.
Built and protected the Red Bull brand through proper rotation to ensure fresh product, while setting proper brand flow, following Red Bull standards.
Increase inventory and diversity of products at each RBDC-assigned account, and improve in-store branding while delivering fresh products.
Account Manager
Reyes Beverage Group
San Bernardino, CA
05.2002 - 04.2020
Managed client accounts, ensuring timely delivery of beverage products and maintaining stock levels.
Developed strong relationships with clients to enhance customer satisfaction and loyalty.
Coordinated with sales and logistics teams to optimize order fulfillment processes.
Trained junior staff on account management best practices and procedural standards.
Resolved client issues swiftly to uphold positive business relationships.
Analyzed market trends to identify new opportunities within beverage sector.
Mentored new account managers in strategic alignment with company objectives.
Secured a Top 5 Account Manager position annually.
Assistant Manager
Western Warehouse
Chula Vista , CA
02.1999 - 05.2002
Developed operational strategies with management to enhance team efficiency.
Implemented process improvements that elevated customer service experiences.
Supervised daily operations, including shift scheduling and duty assignments.
Coordinated team schedules to ensure adequate coverage during peak hours.
Monitored inventory levels and facilitated timely replenishment of supplies.
Led team meetings to discuss goals, performance metrics, and project updates.
Managed customer service inquiries and complaints promptly to ensure satisfaction.
Monitored employee attendance records and payroll information for accuracy.