Jose Rosas Roque
Summary
Experienced facility manager with a successful track record overseeing maintenance and operations of diverse facilities. Recognized for exceptional customer service, effective communication, and problem-solving abilities. Demonstrates strong analytical and teamwork skills, quickly adapts to new environments. Enthusiastic about contributing to team success and further developing professional skills. Possesses a positive attitude and unwavering commitment to continuous learning and growth, driving dedication to excellence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Facilities Manager
HungerRush
03.2016 - 01.2025
- Managed office relocation and decommissioning projects, achieving a 20% cost savings through strategic planning and vendor negotiations
- Fostered effective relationships with customers, employees, vendors, and contractors. Available 24/7 for facility emergencies.
- Conduct FCA of the facility, including external structures and equipment. Make minor repairs to carpet, walls, and paint, replace light bulbs, and check alarm systems. Ensure all facility permits and licenses are current.
- Foster innovation through trend analysis and pilot tests. Led diverse teams, boosting project completion by 20% and cutting delays by 15% with clear communication and resource management.
- Cultivated long-term relationships with key vendors, achieving a 25% improvement in service delivery and a 15% reduction in maintenance costs through strategic partnerships.
- Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
- Set KPIs, best practices, SLAs, SOPs, update MSDS & SDS, and ensure compliance with regulations and standards.
- Manage the provision of both soft and hard services for occupants, as well as the issuance of security passes for employees.
- Assist with budget requests and reports. Manage facility budget (OpEx & CapEx). Prepare business cases and financial reports. Oversee finances of contracts and control expenses to meet budget.
- Streamlined operations for 15 vehicles, cutting downtime by 30% and saving $10,000 yearly through proactive maintenance and favorable service contracts.
- Managed 10+ properties, optimizing space and reducing leasing costs by 12% through strategic renegotiation and efficient resource planning. Oversee CMMS for work orders.
- Develop project specifications including purpose, scope, budget, and user requirements. Supervise management activities for relocation, renovation, MEP, and FFE. Accurately interpret parameters, drawings, blueprints, and job orders.
- Organize Health & Wellness initiatives, blood donation drives, and charity events to promote CSR and ESG. Manage the organization's dedication to sustainable practices and built environments.
- Led the emergency preparedness program, boosting readiness by 40% and achieving 100% compliance with safety regulations through drills and updated protocols.
- Performed extra cross-functional duties to assist the IT, HR, and Executive teams.
Light Porter/Housekeeping
Baylor College of Medicine (ABM Industries)
01.2013 - 01.2016
- Maintain great interpersonal and communication skills with supervisors
- Established SOPs, trained staff on equipment, floor and carpet care, and chemical MSDS/SDS.
- Operate floor buffers, industrial floor washers, and address building maintenance problems.
- Charged with an extensive array of housekeeping responsibilities, including the maintenance of medical facilities to ensure they are safe, organized, clean, and devoid of clutter. Enhanced workplace safety by promptly reporting potential hazards.
- Maintained operating theaters sterile, clean, and compliant with standards.
- Greeted guests with warmth and professionalism for friendly, helpful service.
Administrative Assistant
Built for Success Inc.
01.2012 - 01.2013
- Devising and supporting office systems, including data management, and filing
- Screening phone calls, inquiries, requests, and managing them when appropriate
- Organizing and keeping logs as well as making appointments
- Dealing with incoming emails and faxes, often corresponding on behalf of the manager
- Organizing and attending meetings and ensuring the manager is well-prepared for meetings
Education
High School Diploma -
WESTBURY HIGH SCHOOL
HOUSTON, TXSkills
- Facility management principles
- Vendor & contract management
- Innovation and creativity
- Emergency preparedness
- Contract and vendor management
- Reliability, adaptability and flexibility
Certification
- Facilities Management Professional (FMP) - International Facility Management Association (IFMA).
- Sustainability Facility Professional (SFP) - International Facility Management Association (IFMA).
- Professional Facility Manager (ProFM) - Professional Facility Management Institute (ProFMI).
- Facilities Manager - Pryor Learning.
- Occupational Safety & Health Administration Certificate(OSHA 10-hour Training Course Certificate).
- Golf Cart & Utility Vehicle Safety Certificate - Houston Rodeo Certification.
- Forklift & Tractor Certificate - Houston Rodeo Certification.
Volunteer / Honors / Awards
- Volunteer - Houston Rodeo (Facilities Services Committee) - 2023 - Present
- Facility Champion Award - FacilitiesNet/NFMT 2024
- Volunteer, Medical Assistant | Harris County Clinic & Martin Luther King Clinic - 2010
- Award, 2nd place in the Chemistry division, University Interscholastic League - 2009
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Facilities Manager
HungerRush
03.2016 - 01.2025
Light Porter/Housekeeping
Baylor College of Medicine (ABM Industries)
01.2013 - 01.2016
Administrative Assistant
Built for Success Inc.
01.2012 - 01.2013
High School Diploma -
WESTBURY HIGH SCHOOL
Similar Profiles
Marayah Lewis SerranoMarayah Lewis Serrano
Customer Service Representative / Phonebot Agent at HungerRushCustomer Service Representative / Phonebot Agent at HungerRush
Levi VutipadadornLevi Vutipadadorn
Senior Inside Sales Representative at Menufy by HungerRushSenior Inside Sales Representative at Menufy by HungerRush
JAYHOV EZRA E. SUMAGANGJAYHOV EZRA E. SUMAGANG
Senior Technical Support Analyst at HungerRush POS - OrdrAISenior Technical Support Analyst at HungerRush POS - OrdrAI