Motorsports
Jose Simon Guballa
General Manager
Santa Clara,CA
Summary
Experienced Chef with over 7 years of experience in the Hospitality Industry. Excellent reputation for resolving problems and improving customer satisfaction.
Forward-thinking Leader with extensive knowledge on Restaurant Management. Known for success in The Hospitality industry and leading motivated employees to complete various and multiple tasks. Dedicated to efficient conflict resolution and excellent services.
Overview
3
3
Languages
1
1
Certification
2
2
years of post-secondary education
8
8
years of professional experience
Work History
General Manager
World Wrapps
Santa Clara, CA
02.2021 - Current
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Developed and maintained relationships with customers and suppliers through account development.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Directed successful operational turnaround, eliminating over $80,000 in loss within 5 months.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning
Kitchen Manager
World Wrapps
Santa Clara, CA
09.2019 - 01.2021
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Purchased food and cultivated strong vendor relationships.
- Coordinated and organized all restaurant inventory.
- Hired and managed all kitchen staff.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Line Cook Supervisor
World Wrapps
Santa Clara, CA
06.2018 - 09.2019
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Developed process that reduced waste and improved supply turnover.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Monitored food preparation, production and plating for quality control.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Controlled food costs and managed inventory.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
Line Lead
Sweet Green
Sunnyvale, CA
09.2017 - 09.2018
- Assisted in training new employees and implementing procedural changes.
- Monitored product quality to achieve superior quality reputation.
- Coordinated staff, parts and process flow to minimize work in progress, eliminate shortages and maximize productivity.
- Maintained discipline through enforcement of company policies.
- Provided and promoted solutions to eliminate reoccurring problems.
- Made sure that products were produced on time and are of good quality.
Kitchen Trainer
Island Pacific Supermarket
Temecula, CA
09.2015 - 09.2017
- Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.
- Trained and mentor new personnel hired to fulfill various roles.
- Decreased training time by designing effective new training programs.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in producing excellent employees.
- Appropriately allocated resourced, budgets, inventories, training support and team building materials to increase overall productivity.
Line Cook
Bijou Restaurant
Hayward, CA
09.2015 - 09.2017
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
- Grilled meats and seafood to customer specifications.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Checked meat temperatures prior to plating and serving dishes, upholding strict standards for food safety and preparation.
Education
Associate of Science - Culinary Arts
Le Cordon Bleu of San Francisco
San Francisco, CA 04.2015 - 04.2017
Bachelor of Science - Management
Ateneo De Manila University
Quezon City, PhilippinesSkills
Performance improvement
Client account management
Effective leader
Coaching and mentoring
Recipes and menu planning
Food preparation and safety
Product development
Consistently meet goals
Staff training/development
Budget development
Operations management
Certification
Servsafe Manager
Interests
Timeline
Servsafe Manager
06-2021
General Manager
World Wrapps
02.2021 - Current
Kitchen Manager
World Wrapps
09.2019 - 01.2021
Line Cook Supervisor
World Wrapps
06.2018 - 09.2019
Line Lead
Sweet Green
09.2017 - 09.2018
Kitchen Trainer
Island Pacific Supermarket
09.2015 - 09.2017
Line Cook
Bijou Restaurant
09.2015 - 09.2017
Associate of Science - Culinary Arts
Le Cordon Bleu of San Francisco
04.2015 - 04.2017
Bachelor of Science - Management
Ateneo De Manila University