Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Volunteer

JOSETA WINCHELL

Hemet,CA

Summary

Compassionate caregiver with extensive experience at Brookdale Assisted Living, excelling in daily living assistance and fostering strong relationships. Demonstrated reliability and time management skills while enhancing clients' quality of life through personalized care and effective communication. Proficient in meal preparation and committed to maintaining a safe, nurturing environment for all patients.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Care Giver

Brookdale Assisted Living
08.2024 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Recorded status and duties completed in logbooks for management.

Administrative Assistant

Delta Motor Lines Inc
03.2017 - 07.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Administrative Clerk

Braswell Motor Carriers
03.2016 - 02.2017
  • Entered data into system and updated customer contacts with information to keep records current.
  • Input data and processed system change to generate accurate reports.
  • Streamlined administrative processes by implementing efficient filing and organizational systems.
  • Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
  • Managed daily mail distribution for both internal employees and external customers or clients.
  • Processed and prepared documents such as business or government forms and expense reports.
  • Supported HR functions, participated in recruitment process by scheduling interviews and organizing applicant information.
  • Supported efficient data management, entered and updated records in database to ensure accuracy and completeness.
  • Input data into spreadsheets and databases.
  • Purchased and maintained office supplies.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Compiled and analyzed data to produce reports.
  • Assisted with onboarding of new employees.

Caregiver, Special Needs

Family Member
01.2015 - 02.2016
  • Prepared meals and snacks and fed clients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced the quality of life for special needs individuals by providing personalized care and attention.
  • Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Ensured timely administration of medications and treatments as prescribed by medical professionals.
  • Promoted a safe, nurturing environment by diligently monitoring clients'' health and wellbeing.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Effectively collaborated with healthcare professionals to develop appropriate care plans for each client.
  • Fostered positive and nurturing environment, contributing to overall mental health of those under care.
  • Improved emotional well-being by providing compassionate and empathetic support during difficult times.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Maintained strong connections within caregiver community to gain continuous knowledge.

House Wife

NA
11.2014 - 01.2015
  • Self-motivated, with a strong sense of personal responsibility.

Caregiver

Julieta Home Care
01.2010 - 10.2014
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

Education

Bachelor of Arts - Elementary Education

College of Philippines
Manila Ph

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Dependable and responsible
  • Daily living assistance
  • Multitasking and organization
  • Personal hygiene assistance
  • Basic housekeeping
  • Strong ethics
  • Meal preparation
  • Compassionate care
  • Relationship building
  • First aid and safety
  • Dementia care
  • Patient companionship
  • Team collaboration
  • Alzheimer's care
  • Direct patient care
  • Special needs care
  • Incident reporting

Certification

  • CPR/AED Certification
  • [Name of Certification] [Issuing Organization] [Year Month]TB TESTED

Languages

English
Professional Working
Tagalog
Professional Working

Timeline

Care Giver

Brookdale Assisted Living
08.2024 - Current

Administrative Assistant

Delta Motor Lines Inc
03.2017 - 07.2024

Administrative Clerk

Braswell Motor Carriers
03.2016 - 02.2017

Caregiver, Special Needs

Family Member
01.2015 - 02.2016

House Wife

NA
11.2014 - 01.2015

Caregiver

Julieta Home Care
01.2010 - 10.2014

Bachelor of Arts - Elementary Education

College of Philippines

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JOSETA WINCHELL