Dedicated Mental Health Assistant with proven expertise in crisis intervention and behavioral management, honed at Telecare Corporation. Excelled in delivering compassionate care, enhancing patient recovery through innovative support strategies, and effectively utilizing bilingual abilities for broader communication. Achieved significant improvements in patient cooperation and safety, showcasing a blend of empathetic patient care and technical skill in emergency response.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Mental Health Assistant
Telecare Corporation
Redwood City, United States
05.2007 - Current
Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Supported patient confidentiality in accordance with HIPAA regulations.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Took patient blood pressure and pulse rate, reporting findings in health charts.
Treated clients and families with respect and dignity.
Organized recreational activities to assist in patient recovery.
Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
Assisted staff members during emergency situations while maintaining professionalism and observational skills.
Mental Health Technician /Certified Nursing Assistant at UCSF Health Hyde StreetMental Health Technician /Certified Nursing Assistant at UCSF Health Hyde Street