Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
ADDITIONAL TRAINING & STUDIES
Languages
Work Preference
Timeline
Generic

JOSETTA TURNER

Redford,MI

Summary

Detail-oriented administrative professional with 21 years in legal account auditing, data entry, and records management. Expertise in electronic databases and office technology enhances operational efficiency. Proven track record in managing confidential information, meeting deadlines, and supporting teams. Seeking roles in Administrative Support, Data Entry, or Office Assistance.

Overview

1
1
Language
1
1
Certification
26
26
years of professional experience

Work History

Senior Suit Auditor / Administrative Support

Credit Acceptance Corporation
Michigan
01.2006 - 01.2026

Conducted detailed account reviews and audits, ensuring adherence to established requirements and procedures.

  • Processed account updates, adjustments, payoffs, and other administrative transactions.
  • Verified accuracy, completeness, and compliance of information prior to processing.
  • Entered, updated, reviewed, and maintained information in computerized systems and databases.
  • Coordinated communication with attorneys, law firms, and professionals to clarify account status and necessary documentation.
  • Received, scanned, organized, and processed electronic and paper documents.
  • Researched account information and resolved discrepancies.
  • Managed a high volume of work while maintaining accuracy and meeting deadlines.
  • Worked with updated computer systems and adapted to changes in technology, procedures, and workflow.
  • Handled confidential customer and business information with professionalism and discretion.
  • Provided administrative support involving bankruptcy-related documentation and account procedures.

Team Leader – Administrative

Credit Acceptance
Southfield, MI
04.2000 - 01.2006
  • Delivered administrative and clerical support in fast-paced office, enhancing overall operational efficiency.
  • Performed high-volume data entry and maintained accurate computerized records.
  • Processed accounting-related information, including accounts receivable, accounts payable, payroll, and billing.
  • Processed and managed accounting information, including accounts receivable, accounts payable, payroll, and billing, ensuring accuracy and compliance.
  • Organized and prioritized multiple tasks in a high-volume environment.
  • Organized and prioritized multiple tasks in high-volume environment, meeting strict deadlines and improving workflow.
  • Reviewed information for accuracy and corrected errors when necessary.
  • Adapted to changing systems and procedures to ensure compliance.

Education

High School Diploma -

College Coursework
Detroit

Business Accounting Certification - Business Administration

PSI Business Institute
Detroit
02-1990

Skills

  • Data Entry & Verification
  • Data Management
  • Administrative Coordination
  • Compliance & Accuracy
  • Invoice Processing
  • Spreadsheet Creation
  • Electronic Records Management
  • Computerized Database Systems
  • Administrative Support
  • Document Management
  • Filing & Record Keeping
  • Account Research
  • Updating Computer Systems
  • Learning New Technology
  • Technology adaptation
  • Attention to Detail
  • Time Management
  • Reliability
  • Attention to detail
  • Adaptability to new systems
  • Written and verbal communication
  • Independent and team collaboration
  • Confidential information management

Accomplishments

Certification business administration/Secretary/clerical

Certification Notary Public

Certification

Certified Notary Public

ADDITIONAL TRAINING & STUDIES

  • Two years of litigation training with certifications
  • Additional studies in legal and administrative procedures
  • Business accounting training
  • Computerized office systems and data processing
  • Ongoing experience adapting to updated systems, software, and technology

Languages

English

Work Preference

Work Type

Full TimePart TimeContract Work

Timeline

Senior Suit Auditor / Administrative Support

Credit Acceptance Corporation
01.2006 - 01.2026

Team Leader – Administrative

Credit Acceptance
04.2000 - 01.2006

Business Accounting Certification - Business Administration

PSI Business Institute

High School Diploma -

College Coursework