Josette Amine
Austin,TX
Summary
Digital Marketing Specialist with strong background in creating strategic online content and managing social media campaigns. Skilled in SEO, PPC, and data analytics. Known for results-driven approach, adaptability, and effective teamwork. Proven ability to drive engagement and achieve marketing goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Digital Marketing Intern
Global Career Accelorator
05.2025 - 07.2025
- Developed engaging social media content to enhance brand visibility and audience engagement.
- Conducted market research to identify trends, informing strategic content creation and promotional activities.
- Assisted in managing email marketing campaigns, optimizing open rates through A/B testing strategies.
- Collaborated with design team to produce visually appealing graphics for digital marketing efforts.
- Analyzed website traffic using Google Analytics, providing insights for improving user experience and conversion rates.
- Supported SEO initiatives by conducting keyword research and implementing on-page optimization techniques.
- Created engaging content for Pinterest, Facebook, and Instagram.
- Prepared weekly updates and reports to track growth and success rates of marketing campaigns.
- Improved brand awareness by developing and implementing targeted social media campaigns.
- Assisted in creating visually compelling graphics for social media platforms, increasing engagement among followers.
- Participated in brainstorming sessions to generate innovative ideas for new marketing campaigns that resonate with target audiences effectively.
- Identified thought leaders and influencers to promote and engage in brand activities.
- Contributed to video production projects, assisting in scriptwriting and editing tasks for promotional materials and explainer videos.
- Monitored and evaluated website analytics to identify trends and opportunities for improvement.
- Conducted market research and competitor analysis to inform search marketing strategies.
- Completed keyword research and analyzed competitor SEO and PPC campaigns to identify gaps and opportunities.
- A-B tested ad campaigns to optimize performance and drive improved ROI.
Retail Associate
AT&T
02.2023 - 08.2023
- Assisted customers in selecting products, enhancing overall shopping experience and satisfaction.
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Maintained accurate inventory levels through regular stock checks and organization.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
Crew Member
Poke House
02.2021 - 02.2023
- Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Prepared high-quality poke bowls following standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Implemented process improvements that enhanced speed of service without compromising quality.
Personal Shopper
HEB
07.2020 - 12.2020
- Curated personalized shopping experiences based on customer preferences and feedback.
- Maintained up-to-date knowledge of product offerings and promotions to enhance customer satisfaction.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Takeout Server
BJ’s Restaurant
03.2020 - 12.2020
- Managed take-out orders efficiently, coordinating with kitchen staff to streamline processes and minimize wait times.
- Resolved customer inquiries and concerns promptly, ensuring high levels of satisfaction and repeat business.
- Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
- Handled payment transactions accurately using POS systems, reducing discrepancies and fostering trust with customers.
Call Center Representative
Dynata inc
12.2019 - 06.2020
- Managed high-volume inbound calls while maintaining customer satisfaction and resolving inquiries efficiently.
- Utilized CRM software to track and document customer interactions, ensuring accurate record-keeping.
- Streamlined call flow processes for more efficient response times and increased productivity.
- Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations.
Education
Bachelors - Integrated Studies in Psychology, Social Work, and Communications
Texas State University
San Marcos, TX01.2026
Associate of Arts - General Studies
Austin Community College
Austin, TX12.2023
Skills
- Team collaboration
- Email marketing
- A/B testing methods
- Content Management
- Creative thinking
- Social media management
- Google analytics
- Customer engagement
- SEO reporting
- SEO auditing
- Interpersonal skills
- Problem-solving
- Time management
- Excellent customer service skills
Accomplishments
- Collaborated with a team of professional digital marketers at Global Career Accelerator to develop the NOZ website.
Certification
- E-commerce Marketing Certification, Global Career Accelerator - [July 1,2025]
- Certification Of Completion, SEMrush- [Expires: March 6,2026]
Languages
English, and Arabic
ADDITIONAL INFORMATION
- Awards/Activities: Top Call Agent at Dynata inc, Sold the most Giftcards at BJ’s Restaurant and Brewhouse RoundRock Location.
- Vacation Bible School - Saint Elizabeth Church Volunteered in- 2013-2015
- Mary Kay Cosmetics - Gained skills in applying cosmetics, marketing cosmetics online and in person, and hosted events.
Interests
- Getting involved in local advocacy groups to promote positive change in the community
- Volunteer Work
- Advocacy Campaigns
Timeline
Digital Marketing Intern
Global Career Accelorator
05.2025 - 07.2025
Retail Associate
AT&T
02.2023 - 08.2023
Crew Member
Poke House
02.2021 - 02.2023
Personal Shopper
HEB
07.2020 - 12.2020
Takeout Server
BJ’s Restaurant
03.2020 - 12.2020
Call Center Representative
Dynata inc
12.2019 - 06.2020
Bachelors - Integrated Studies in Psychology, Social Work, and Communications
Texas State University
Associate of Arts - General Studies
Austin Community College
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