Josette Baptiste
Lawrenceville,GA
Summary
Dynamic and detail-oriented professional with proven expertise at Vantiva, USA, in package handling and customer service. Recognized for enhancing operational efficiency and ensuring timely deliveries. Adept at problem-solving and maintaining workplace safety, consistently delivering exceptional service while managing high-volume mailroom tasks.
Overview
17
17
years of professional experience
Work History
Mailroom Clerk/Shipping and Receiving Clerk
Vantiva, USA
04.2019 - 04.2025
- Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.
- Prepare shipping labels,verifying that they comply with shipping regulations,and collaborate with carriers to schedule and coordinate shipments.
- Accept and manage incoming packages and deliveries and notify individuals promptly of package arrivals
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
- Processed outgoing mail with a high level of accuracy
- Enhanced customer satisfaction with timely and accurate delivery of parcels and mail to recipients within the organization.
Mailroom Clerk/Receptionist
Ricoh USA/Technicolor
04.2008 - 03.2019
- Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.
- Provide a friendly and professional first point of contact, offering assistance and information to visitors as they enter the lobby. monitor access to the building and facilities, ensuring only authorized individuals enter.
- Deliver exceptional customer service by addressing inquiries,providing information,and assisting with various requests.
Education
High School Diploma -
Hyde Park High School
Boston, MA06-1995
Skills
- Problem-solving skills
- Handling and sorting mail
- Package handling
- Workplace safety
- Customer Service
Timeline
Mailroom Clerk/Shipping and Receiving Clerk
Vantiva, USA
04.2019 - 04.2025
Mailroom Clerk/Receptionist
Ricoh USA/Technicolor
04.2008 - 03.2019
High School Diploma -
Hyde Park High School
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