Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOSETTE ESTRADA

Bellflower,CA

Summary

Detail-oriented professional with extensive experience as a Billing Clerk at Protech Technology, excelling in invoice processing and customer service. Proven ability to enhance financial accuracy and resolve disputes effectively. Skilled in data entry and adept at managing high-volume tasks while maintaining organization and confidentiality. Committed to delivering exceptional results in fast-paced environments.

Overview

23
23
years of professional experience

Work History

Billing Clerk

Protech Technology
05.2023 - 01.2025
  • Executed billing tasks and recorded information in company databases.
  • Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
  • Handled account payments and provided information regarding outstanding balances.
  • Prepared and followed up on Workers Compensation claim and disputes
  • Sorted and distributed mail
  • Interacted with customers to resolve billing disputes and respond to inquiries.
  • Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.

Administrative Clerk

Techmar PM
02.2002 - 04.2023
  • Entered data into system and updated customer contacts with information to keep records current.
  • Arranged meetings and appointments and updated records to assist management.
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Updated pricing, signage and displays to deliver accurate product information.
  • Input data and processed system change to generate accurate reports.
  • Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
  • Answered multi-line phone system and transferred callers to appropriate department or staff members.
  • Utilized productivity tools to complete task and improve performance.
  • Composed inter-office correspondence and provided product and service information to customers.
  • Sorted and distributed mail and deliveries to meet company needs.

Education

High School Diploma -

Carson Senior High
Carson, CA
06-1986

Skills

  • Data entry
  • Data entry proficiency
  • Invoice processing
  • Customer service
  • Purchasing
  • Collections duties
  • Inventory control
  • Forklift and Pallet Jack Use
  • Shipping and receiving
  • Labeling and Boxing

Timeline

Billing Clerk

Protech Technology
05.2023 - 01.2025

Administrative Clerk

Techmar PM
02.2002 - 04.2023

High School Diploma -

Carson Senior High

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