Josette Myers
Country Club Hills,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
45
45
years of professional experience
Work History
Senior Financial Accessor
Northwestern Memorial Hospital
Chicago, IL
01.2004 - 09.2018
- Reviewed clients' accounts and plans regularly to determine need for plan reassessment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Processed transactions quickly and accurately in accordance with established procedures.
- Answered incoming calls from patients in a professional manner and responded to inquiries or directed them to appropriate personnel.
- Reviewed patient records for accuracy and completeness of data entry.
- Documented and managed patient information in computer system.
Accounting Technician
Robert Half International Inc.
Chicago, IL
01.1992 - 01.2003
- Reviewed account balances to identify discrepancies or errors.
- Provided support to the accounting department when needed.
- Reconciled or entered report discrepancies found in financial records.
- Processed documents within anticipated timeframes to assist senior leadership.
- Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
- Answered customer inquiries regarding their accounts.
- Performed data entry and administrative duties as assigned.
- Reconciled bank statements and credit card transactions on a regular basis.
- Performed bookkeeping and accounting consulting services.
- Exceeded customer satisfaction by finding creative solutions to problems.
Financial Account Assistant III
Blue Cross Blue Shield of Illinois
Chicago, IL
01.1974 - 01.2002
- Posted journal entries into general ledger system on a timely basis.
- Reviewed account balances to identify discrepancies or errors.
- Ensured accuracy of all financial documents before submission.
- Maintained schedule of class assignments to meet deadlines.
Education
Certification of Training - Coding Skills
Northwester Academy Certificate of Training
Chicago, IL09-2014
Medical /Coding /Education - Professional Medical Coder
CPC Solution, Inc
Matteson, IL06-2008
Bachelor of Arts - Accounting And Computer Science
Phillips College
Chicago, IL02-1971
Skills
- Microsoft Excel
- Client Service and Support
- Microsoft Office
- Insurance Follow-up
- Accountability Act (HIPPA)
- Making Insurance Decisions
- Client Needs
Timeline
Senior Financial Accessor
Northwestern Memorial Hospital
01.2004 - 09.2018
Accounting Technician
Robert Half International Inc.
01.1992 - 01.2003
Financial Account Assistant III
Blue Cross Blue Shield of Illinois
01.1974 - 01.2002
Certification of Training - Coding Skills
Northwester Academy Certificate of Training
Medical /Coding /Education - Professional Medical Coder
CPC Solution, Inc
Bachelor of Arts - Accounting And Computer Science
Phillips College