Jose Vassio
Operations Manager
Rio Rancho,United States
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
24
24
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Operations Manager
Core & Main
Albuquerque, NM
02.2015 - Current
- Manage day to day operations, inventory control, logistics, various human resources duties
- Maintained friendly and professional customer interactions.
- Performed monthly compliance checks.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Awarded top operational award for the West Region in 2018.
Branch Manager
Farmington Loans
Farmington, NM
11.2013 - 01.2015
- Engaged employees in business processes with positive motivational techniques.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Assessed employee performance and developed improvement plans.
- Examined customer loan applications for loan approvals and denials.
Field Representative
Vanderbilt Mortgage and Finance, Inc
Maryville, TN
10.2012 - 10.2013
- Traveled up to 300 miles per day to visit customer locations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Negotiated to collect balance in full.
VP Farmington
Southwest Federal Credit Union
Farmington, NM
10.2011 - 05.2012
- Employer Groups and dealership relationships for financing program
- Financial Service Rep to Branch Manager, attended monthly board meetings and interacted with local board members on branch growth
- Positive branch growth and member retention
- BSA Officer.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Resolved issues and recommended actions based on production and compliance reports.
District Sales Manager Avon
Avon
Farmington, NM
08.2010 - 10.2011
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Built relationships with customers and community to establish long-term business growth.
- Supported 325+ Independent Sales Representatives.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Recruit additional Independent Sales Representatives.
Sales Consultant
UniFirst Corporation
Farmington, NM
06.2008 - 08.2010
- Conducted up to 10 weekly Customer Needs Assessments, cold called a minimum of 25 accounts a week and had a weekly closing average of $200/week of business
- Attended new installations when possible and assisted in any customer questions or concerns.
Area Manager
QC Holdings Inc
Farmington, NM
07.1999 - 06.2008
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Brought in exceptional candidates to boost team productivity and operational efficiency.
- Directed workforce planning, customer retention and customer service management for multiple locations.
- Supervised 11 location managers and managed overall P&L for area.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Education
Bachelor of Business Administration - BBA - Organizational Management
01.2019 - 05.2022
Skills
Administrationundefined
Timeline
The University of Arizona Global Campus - Bachelor of Business Administration - BBA, Organizational Management
01.2019 - 05.2022
Operations Manager - Core & Main
02.2015 - Current
Branch Manager - Farmington Loans
11.2013 - 01.2015
Field Representative - Vanderbilt Mortgage and Finance, Inc
10.2012 - 10.2013
VP Farmington - Southwest Federal Credit Union
10.2011 - 05.2012
District Sales Manager
Avon - Avon
08.2010 - 10.2011
Sales Consultant - UniFirst Corporation
06.2008 - 08.2010
Area Manager - QC Holdings Inc
07.1999 - 06.2008