Jose Victor Payano
Orlando,Florida
Summary
Seasoned Bilingual Head Butcher with a proven track record at Kosher Market Place, enhancing sales through innovative marketing and fresh displays. Expert in meat inspection and customer service, significantly boosting client satisfaction and loyalty. Skilled in streamlining inventory for optimal efficiency, embodying leadership with a knack for fostering strong team and customer relationships.
Overview
46
46
years of professional experience
Work History
Head Butcher
Kosher Market Place
06.2016 - 06.2024
- Collaborated with other department heads to create cross-merchandising opportunities for increased revenue generation.
- Increased sales by creating appealing meat displays and ensuring product freshness.
- Managed daily operations of the butcher shop,
- Contributed to higher profits with innovative marketing strategies aimed at attracting new clientele.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Reduced waste by implementing proper inventory management and ordering procedures.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Adhere to safety and cleanliness standards and maintained equipment.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Promoted new meat options to offer customers unique and appealing choices.
- Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
- Trained new employees on proper meat-cutting techniques and safety measures.
- Received and inspected meat deliveries to verify quality and safety of products.
- Prepared and cooked meat products to provide customers with samples and test product quality.
Head Butcher
Whole Foods Market
08.2006 - 10.2016
- Increased sales by creating appealing meat displays and ensuring product freshness.
- Contributed to higher profits with innovative marketing strategies aimed at attracting new clientele.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Adhere to safety and cleanliness standards and maintained equipment.
Butcher
Bonavita Market Key Food
08.2005 - 02.2006
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for pac
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Showcased exceptional knife skills, consistently producing precise cuts of meat according to customer preferences.
- Wrapped meat produce to maintain quality, freshness and condition.
- Enhanced customer satisfaction by providing expert advice on meat selection and preparation techniques.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
- Reduced wait time for customers through efficient multitasking during peak hours.
- Developed a loyal client base by fostering strong relationships with customers through attentive service and informative interactions.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
Manager of Operations
Food City Market, Inc.
05.2004 - 11.2004
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
General Manager of Operations (Owner)
Payano's Meat Market
01.1978 - 08.1992
- Established standard operating procedures that enhanced employee performance.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Fostered strong relationships with external partners and stakeholders to support business objectives and expand market share.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Trained, coached and mentored staff to support smooth adoption of new [Type] program.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Ensured compliance with industry regulations, company policies, and best practices within all areas of operation.
- Delivered consistent results in challenging market conditions through sound decision-making based on comprehensive data analysis.
- Drove revenue growth by identifying new business opportunities and forging strategic partnerships.
- Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
- Optimized supply chain efficiency through vendor negotiations, inventory control measures, and streamlined logistics processes.
- Interacted well with customers to build connections and nurture relationships.
Education
No Degree - Business Administration
Bloomfield College
Bloomfield, NJ05-1974
Skills
- Streamlined workflow efficiency by implementing proper inventory management and storage practices
- Customer Service
- Meat weighing and labeling
- Customer service abilities
- Food safety knowledge
- Safe Food Handling
- Management
- Deboning meat
- Meat inspection
- Food presentation
- Meat Preparation
Languages
English, proficient in Spanish
Timeline
Head Butcher
Kosher Market Place
06.2016 - 06.2024
Head Butcher
Whole Foods Market
08.2006 - 10.2016
Butcher
Bonavita Market Key Food
08.2005 - 02.2006
Manager of Operations
Food City Market, Inc.
05.2004 - 11.2004
General Manager of Operations (Owner)
Payano's Meat Market
01.1978 - 08.1992
No Degree - Business Administration
Bloomfield College
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