Josh Aquino
Baltimore,MD
Summary
Overall a very energetic, eager, optimistic, thrill seeker. Always ready to learn something new or take on a new task. Quiet yet coachable.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Footlocker, Arundel Mills
2022.11 - 2023.09
- Greet every customer
- Assist customers on merchandise selections
- Let customers know about the membership program FLX
- Checked in shipment
- Processed shipment
- Put merchandise on sales floor
- Recover store
- Check emails and reports
- Complete markdowns
- File paperwork away
- Complete nightly deposits
- Thoroughly clean store once a week
- Process transactions on register
- Complete transfers
- Abide by store policies
- Fixed entire stockroom
- Organized merchandise in stockroom
Associate
The Home Depot
2021.09 - 2022.05
- Sparrows Point — General Warehouse, Get packages from conveyor belt
- Stack packages on pallets
- Wrap packages neatly on pallet
- Load onto trucks for delivery
- Used forklift to search for packages that needed to be shipped out
- Made boxes for packages
Assistant Manager
Shoe City
05 2017 - 09 2021
- Correctly price point and sell merchandise
- Team bonding
- Engage in conversation w/ new or returning customers
- Driving sales
- Assisting customers on the sales floor
- Update Mannequins
- Merchandise store to current floor sets
- Organize stockroom
Sales Representative
T-Mobile
06 2016 - 03 2018
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Delivery Driver
Amazon
07 2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Cashier
Food Lion
06 2015 - 01 2016
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Seasonal Sales Associate
Footaction
06 2016 - 08 2016
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
High School Diploma -
Maryland
May.2016, May 2017
CCBC
December.2016
Skills
- Conversational
- Hands on
- Quick Study
- Managed up to five associates per shift
- Abide by store policies
- Hard Working
- Independent
- Team Player
Timeline
Assistant Manager
Footlocker, Arundel Mills
2022.11 - 2023.09
Associate
The Home Depot
2021.09 - 2022.05
Assistant Manager
Shoe City
05 2017 - 09 2021
Sales Representative
T-Mobile
06 2016 - 03 2018
Delivery Driver
Amazon
07 2024 - Current
Cashier
Food Lion
06 2015 - 01 2016
Seasonal Sales Associate
Footaction
06 2016 - 08 2016
High School Diploma -
Maryland
CCBC