Summary
Overview
Work History
Education
Achievements
Timeline
Generic

Josh Ballard

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

11
11
years of professional experience

Work History

Retail Sales Associate

AutoZone Inc.
05.2015 - 08.2016
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Parts Sales Manager

AutoZone Inc
05.2012 - 05.2015
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Ordered parts for customers, repair shops, and service departments for use in Automotive applications.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Store Manager

Autozone, Inc.
05.2016 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Enhance productivity and motivate store AutoZoners to provide WOW! Customer Service by marketing products to increase and drive sales and profits.
  • Attract, recruit, hire, train and develop store personnel to meet all customer needs.
  • Regional Trainer for new in position Store Managers and Manager in Training candidates.
  • Conducted Assistant Store Manager and Parts Sales Manager training classes across the region with other high performing managers
  • Capacity to manage, analyze, and reconcile monthly P&L statements to maintain all store financial, revenue, and expense targets
  • Address all customer concerns and resolve issues with the goal of turning a complaint into a compliment.
  • Reliable and supportive district Store Manager peer to other 14 Managers to aid District Manager with delegating responsibilities. Encouraging team goals and seeking all opportunities to lead.
  • Monitor and adjust daily payroll by correcting schedule as necessary.
  • Energize others by generating enthusiasm and promoting innovation by sharing passion for AutoZone.


Education

High School Diploma -

South Side High School
Jackson, TN
05.2012

Achievements

2012- Present Extra Milers

2019 President's Club Winner

2022 President's Club Winner

Best Shrink Performance 0.06% ($6.00 per day)

3rd Highest Commercial EBIT Dollars

2 Million Dollar Commercial Program

Highest Average Ticket Comp 17.7%

Timeline

Store Manager

Autozone, Inc.
05.2016 - Current

Retail Sales Associate

AutoZone Inc.
05.2015 - 08.2016

Parts Sales Manager

AutoZone Inc
05.2012 - 05.2015

High School Diploma -

South Side High School

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Josh Ballard