Josh Barse
Summary
Dedicated professional focused on delivering superior customer service and driving sales growth. Expertise in team collaboration and building lasting customer relationships and achieving business goals and directions. Track record of surpassing sales goals and enhancing customer satisfaction through effective engagement strategies and referrals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
CNC Machine Operator
Mereen-Johnson Machine
Webster, United States
04.2025 - Current
- Operated CNC machines to produce high-quality components efficiently.
- Read and interpreted blueprints and technical drawings for setup.
- Monitored machine operations to ensure precision and adherence to specifications.
- Collaborated with team members to optimize production workflows effectively.
- Achieved safety, quality, and performance standards to meet production schedules.
Stock Trader
Self Employed Web
Sioux Falls, SD
04.2024 - 03.2025
- Analyzed market trends and investment opportunities for strategic trading decisions.
- Executed trades using advanced trading platforms and tools for optimal performance.
- Developed risk management strategies to safeguard investment portfolios effectively.
- Researched companies and industries to identify profitable investment prospects.
- Developed strategies for buying and selling stocks based on technical analysis of price movements.
- Reviewed and analyzed daily stock market activity to identify profitable trading opportunities.
- Identified potential investment opportunities by researching companies, industries, and markets.
Licensed Life Insurance Agent
New York Life
Sioux Falls, United States
11.2023 - 04.2024
- Developed personalized insurance plans for diverse client needs.
- Provided exceptional customer service to build strong client relationships.
- Collaborated with team members to enhance marketing strategies for products.
- Educated clients on policy benefits and coverage options available.
- Utilized CRM systems to track client interactions and manage data effectively.
- Participated in ongoing training to stay current with industry regulations and products.
- Provided customer service to clients through phone and email communication.
- Responded promptly to customer service calls and inquiries from diverse groups of individuals.
- Attended team meetings regularly to discuss updates on products, services and policies changes.
- Completed research to thoroughly understand client requirements.
Co-GM + Marketing, Events & Entertainment Director
Wiley's Tavern
Sioux Falls, United States
05.2022 - 11.2023
- Began as Marketing & Entertainment Manager in 2022, January 2023 became Co-General Manager and Director of Marketing, Events & Entertainment.
- Developed strategic plans to enhance overall business performance.
- Managed cross-functional teams to achieve organizational goals.
- Led training programs to enhance employee skills and knowledge retention.
- Monitored employee performance, providing feedback on progress towards desired outcomes.
- Oversaw daily operations including scheduling shifts, assigning tasks, resolving customer complaints.
- Advised leadership on best practices related to operations management including process re-engineering initiatives.
- Identified opportunities to reduce costs while maintaining quality standards across departments.
- Provided guidance regarding strategic decisions impacting long-term plans or objectives of the organization.
- Reviewed marketing campaigns and associated materials prior to release in order to ensure accuracy of messaging and brand consistency.
Touring & Club DJ
DJ JB
Sioux Falls, United States
11.2012 - 11.2023
- Developed marketing strategies to promote services and attract new clients.
- Trained junior DJs on mixing techniques and equipment usage.
- Managed event logistics and vendor coordination for various client events.
- Created and maintained client relationships through effective communication and service delivery.
- Set pricing structures according to market analytics and emerging trends.
- Established partnerships with other businesses in related industries for mutual benefit.
- Researched similar businesses to determine competitive advantages.
Nightlife & DJ Manager
Pinnacle Productions, Inc.
Sioux Falls, United States
01.2020 - 05.2022
- Oversaw project management to ensure timely execution of production schedules.
- Developed training programs to improve staff skills and performance standards.
- Coordinated with clients to understand project requirements and expectations clearly.
- Reviewed operational processes regularly to identify areas for improvement and innovation.
- Led team meetings to align objectives and foster collaborative work culture.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Recruited and hired qualified candidates to fill open positions.
Marketing Director & Assistant Manager
Pinnacle Productions, Inc.
Sioux Falls, United States
04.2016 - 11.2019
- Developed comprehensive marketing strategies for diverse media campaigns with bars, clubs & music festivals.
- Led cross-functional teams in executing promotional initiatives and events.
- Oversaw budget allocation for marketing projects and resource management.
- Collaborated with sales teams to enhance customer engagement and outreach.
- Conducted performance reviews of marketing programs to drive continuous improvement.
- Developed and implemented a comprehensive marketing strategy to increase brand awareness.
- Organized promotional campaigns, including social media, print materials, press releases, and website content.
- Updated web pages and social media profiles with engaging and current content.
- Executed updated marketing plans to increase branding exposure, customer traffic and sales.
- Developed and implemented digital marketing plans to incorporate SEO, social media platforms, and video campaigns.
- Directed the development of digital assets such as websites, e-commerce platforms, blogs, email campaigns.
Operations Manager
Pinnacle Productions, Inc.
Sioux Falls, United States
04.2015 - 04.2016
- Coordinated team schedules to align with project timelines and deadlines.
- Analyzed process efficiency to identify areas for improvement and enhancement.
- Facilitated communication between departments to streamline information flow.
- Developed training materials for staff development and operational best practices.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Part Time Events Manager
Pinnacle Productions, Inc.
Sioux Falls, United States
09.2014 - 04.2015
- Coordinated logistics for large-scale events, ensuring smooth execution and guest satisfaction.
- Collaborated with marketing teams to promote events through various channels and platforms.
- Evaluated post-event feedback, identifying areas for improvement in future planning processes.
- Provided leadership in managing multiple projects simultaneously under tight deadlines.
- Oversaw setup, breakdown, and storage of all equipment used for events.
Marketing Editor
AVA Group LLC
Sioux Falls, United States
05.2013 - 12.2014
- Developed engaging content for various marketing channels.
- Edited and proofread promotional materials for clarity and accuracy.
- Managed editorial calendar to ensure timely content delivery.
- Coordinated with stakeholders to gather feedback on marketing campaigns.
- Developed and implemented marketing campaigns to promote the company's products and services.
Brand Ambassador
Sioux Falls Ford Lincoln
Sioux Falls, United States
12.2013 - 08.2014
- Conducted product demonstrations to educate customers on features and benefits.
- Maintained knowledge of automotive trends and competitor products for informed discussions.
- Fostered relationships with potential clients through personalized communication efforts.
- Promoted positive company image through superior customer service experiences.
- Conversed with customers to share information about products and services.
Branch Manager
Iseman Homes, Inc.
Sioux Falls, United States
07.2013 - 12.2013
- Oversaw daily branch operations and ensured compliance with company policies.
- Monitored inventory levels and coordinated procurement of materials.
- Implemented customer service strategies to improve client satisfaction.
- Analyzed financial reports to guide budgeting and resource allocation decisions.
- Fostered relationships with vendors to negotiate favorable terms and pricing.
- Coordinated marketing initiatives to promote branch services within the community.
- Managed staff scheduling, hiring and training processes.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Resolved escalated customer complaints in a timely manner.
- Assisted other branches when needed during peak periods or special projects.
Sales Consultant
Sioux Falls Ford Lincoln
Sioux Falls, United States
03.2013 - 06.2013
- Sold a Ford Shelby GT500 Mustang to the President of Iseman Homes and was hired away from the dealership.
- Worked with fellow sales team members to achieve group targets.
- Developed strong relationships with clients through effective communication.
- Collaborated with finance team to streamline credit application processes.
- Maintained knowledge of inventory and current promotions for accurate information.
Sales Consultant/Manager
Scheels
Mankato, United States
05.2011 - 03.2013
- Analyzed sales data to identify trends and inform strategic decisions.
- Coordinated promotional events to drive customer traffic and brand awareness.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Coached individual members of the Sales Team on their approach to selling products and services in order to maximize revenue potential from each sale.
- Worked closely with other departments throughout the organization to ensure efficient operations.
- Resolved customer complaints in a professional manner while maintaining strong client relationships.
- Analyzed past sales data to identify trends and make recommendations regarding potential new products or services.
- Created monthly reports of sales goals, progress, and results for management review.
- Developed and maintained relationships with key clients to ensure repeat business.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Education
Associate of Arts And Sciences - AAS - Business, Management, Marketing, and Related Support Services
University of South Dakota Beacom School of Business
Sioux Falls, SD05.2013
Some College (No Degree) - Business, Management, Marketing, and Related Support Services
South Dakota State University
Brookings, SD05-2011
Some College (No Degree) - Elementary Education
Northern State University
Aberdeen, SD12-2009
Skills
- Marketing & Branding
- Market Analysis
- Problem Solving
- Adaptability
- Mentoring
- Leadership
- Customer Service
- Sales Strategy
- Time Management
- Customer Engagement
Affiliations
- Sobriety & Men's Mental Health Advocate (5.5 Years Sober)
- Previous Touring DJ | Still actively produce music & mentor younger artists.
- Enjoy Golfing, RV/Camping, Lakes & State Parks.
Certification
- South Dakota State Life & Health
- Securities Industry Essentials
- Series 6 Securities License
References
References available upon request.
Timeline
CNC Machine Operator
Mereen-Johnson Machine
04.2025 - Current
Stock Trader
Self Employed Web
04.2024 - 03.2025
Licensed Life Insurance Agent
New York Life
11.2023 - 04.2024
Co-GM + Marketing, Events & Entertainment Director
Wiley's Tavern
05.2022 - 11.2023
Nightlife & DJ Manager
Pinnacle Productions, Inc.
01.2020 - 05.2022
Marketing Director & Assistant Manager
Pinnacle Productions, Inc.
04.2016 - 11.2019
Operations Manager
Pinnacle Productions, Inc.
04.2015 - 04.2016
Part Time Events Manager
Pinnacle Productions, Inc.
09.2014 - 04.2015
Brand Ambassador
Sioux Falls Ford Lincoln
12.2013 - 08.2014
Branch Manager
Iseman Homes, Inc.
07.2013 - 12.2013
Marketing Editor
AVA Group LLC
05.2013 - 12.2014
Sales Consultant
Sioux Falls Ford Lincoln
03.2013 - 06.2013
Touring & Club DJ
DJ JB
11.2012 - 11.2023
Sales Consultant/Manager
Scheels
05.2011 - 03.2013
Associate of Arts And Sciences - AAS - Business, Management, Marketing, and Related Support Services
University of South Dakota Beacom School of Business
Some College (No Degree) - Business, Management, Marketing, and Related Support Services
South Dakota State University
Some College (No Degree) - Elementary Education
Northern State University
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