Josh R Batista
North Arlington,NJ
Overview
6
6
years of professional experience
1
1
Certification
1
1
Language
Summary
Composed and adaptable individual with experience in locomotive engineering and passenger services. Known for effective coordination and customer assistance, ready to leverage skills to improve operational success.
Work History
Locomotive Engineer
Port Authority of New York and New Jersey
2025.11 - Current
- Operated locomotives safely and efficiently, adhering to operational protocols and schedules..
- Maintained accurate logs of train operations, including delays and incidents for compliance purposes.
- Coordinated with yardmasters to ensure the efficient movement of trains within rail yards, optimizing space utilization and minimizing delays.
- Conferred with conductors and traffic control center personnel via radio phones to issue and receive information concerning stops, delays and oncoming trains.
- FRA Licensed Locomotive Engineer
- Trained in emergency evacuation procedures
- Randomly drug tested
Train Conductor
Port Authority of New York and New Jersey
2025.06 - 2025.11
- Conducted pre-trip inspections to verify equipment functionality and compliance with safety regulations.
- Assisted passengers with boarding, providing clear information about routes and schedules.
- Responded promptly to emergencies, implementing safety protocols to protect passengers and crew.
- FRA licensed Passenger Conductor
- Customer Service
- Trained in emergency evacuation procedures
- Randomly drug tested
Passanger Information Agent
Port Authority of New York and New Jersey
2024.10 - 2025.06
- Customer service role
- Closed and opened train stations under direction
- Handled ticket return claims, filing forms
- Performed station checks ensuring turnstiles, ticket machines, escalators are up to standard and reporting if needed
Sales Associate
Aldi
2024.04 - 2024.10
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Conducted daily audits of stock levels to prevent discrepancies and loss.
- Resolved customer inquiries and complaints promptly to foster loyalty and repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Customer Service
- Stocking
- Cleaned store
Canvasser
Anchor Tax Relief
2023.11 - 2024.01
- Engaged potential clients through door-to-door outreach, effectively communicating services offered.
- Educated community members about tax relief options and benefits, fostering informed decision-making.
- Gathered and analyzed feedback from interactions to refine messaging and improve engagement rates.
Sales Associate
Primark
2023.01 - 2023.10
- Assisted customers with product selection to enhance the shopping experience.
- Managed inventory levels and restocked shelves to maintain store presentation.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean workplace
- Customer service
- Cashier
Usher
Regal Cinemas
2022.10 - 2023.01
- Assisted patrons in locating theaters, seating, and amenities for enhanced customer experience.
- Provided timely support during ticketing and concession transactions to streamline operations.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Maintained a cleanly workplace
- Customer service
Ride Operator Trainer
American Dream Mall
2020.12 - 2022.09
- Operated and monitored rides to ensure guest safety and satisfaction.
- Trained new staff on operational procedures and safety protocols.
- Conducted regular inspections of equipment to maintain optimal performance.
- Provided exceptional customer service by addressing guest inquiries and concerns promptly.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
Education
High School Diploma -
North Arlington Highschool
North Arlington, NJ2022-06
Skills
- Safety regulations
- Train control
- Railroad signaling
- Radio communication
- Safety rules and regulations
- Two-way communication device use
- Cash handling
- Physically fit
- Team player
- Composed
Accomplishments
Passed a course to earn a training certificate to train other ride operators to uphold safety standards
Earned a locomotive engineer license through a rigorous training program with a varying schedule
Earned a passenger conductor license through a rigorous training program with a varying schedule
Certification
Passenger Conductor License
Locomotive Engineer License
Drivers License
Languages
Spanish
Full Professional
Timeline
Locomotive Engineer
Port Authority of New York and New Jersey
2025.11 - Current
Train Conductor
Port Authority of New York and New Jersey
2025.06 - 2025.11
Passanger Information Agent
Port Authority of New York and New Jersey
2024.10 - 2025.06
Sales Associate
Aldi
2024.04 - 2024.10
Canvasser
Anchor Tax Relief
2023.11 - 2024.01
Sales Associate
Primark
2023.01 - 2023.10
Usher
Regal Cinemas
2022.10 - 2023.01
Ride Operator Trainer
American Dream Mall
2020.12 - 2022.09
High School Diploma -
North Arlington Highschool