Joshua Beasom

Primarily responsible for handling donated merchandise, preparing it for sale, and providing customer service. This includes tasks like sorting, cleaning, pricing, and tagging items. I also handle cash transactions, maintain a clean and organized sales floor, and assist with stocking and inventory.

I am currently ranked #1 out of 410 employees for both sales and production. I have achieved faster turnaround times on critical tasks by prioritizing workload effectively.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Completed point of sale opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Approved regular payroll submissions for employees.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
• Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

• Performed preventative maintenance on vehicles, resulting in reduced long-term costs for clients and improved vehicle reliability.
• Assisted management in inventory control efforts, tracking parts usage and promptly reporting shortages or discrepancies as necessary.
• Improved shop productivity by maintaining a clean and organized work area, enabling quick access to tools and equipment.
• Demonstrated strong attention to detail while performing fluid checks, filter replacements, belt adjustments, and other routine tasks under the hood.
• Displayed adaptability by quickly acclimating to the unique needs of each customer and their specific vehicle make or model.
• Streamlined workflow in the garage, collaborating with other technicians to ensure smooth operations.
• Reduced vehicle downtime for clients by efficiently completing hood maintenance tasks in a timely manner.
• Replaced and repaired vehicle parts according to work order instructions.