Josh Bennett
Tyler
Summary
A retail professional with a robust background spanning almost two decades in the retail industry, holding a managerial position for a significant portion of that time, demonstrating substantial expertise in store operations and staff leadership. Responsible and hard working. I'm very familiar with nearly every aspect of a retail environment. Have experience opening and closing stores, pos systems, receiving, multichannel fulfillment, merchandising.
Overview
19
19
years of professional experience
Work History
Operations Area Supervisor
Kohl's Departmetnt Store
Tyler, TX
10.2015 - Current
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Oversaw and lead shipping and receiving team.
- Oversaw Omnichannel fulfillment team.
- Responsible for opening and closing the store depending on shift.
Men's Department Supervisor
Kohl's Department Store
Tyler, TX
08.2011 - 10.2015
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained clean, adequately stocked, and organized store.
- Marked-down clearance items and relocated merchandise to proper store areas.
Sales/Operations Associate
Kohl's Department Store
Sherman, TX
08.2006 - 08.2011
- Worked when and wherever needed.
- Worked as part of the truck unload team
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
High School Diploma -
Denison High School
DenisonSkills
- Team management
- Operational efficiency
- POS terminal operation
- Superior work ethic
- Basic mathematics
- Computer proficiency
- Staff coaching and training
- Flexible work schedule
- Decision-making
- Retail operations
Timeline
Operations Area Supervisor
Kohl's Departmetnt Store
10.2015 - Current
Men's Department Supervisor
Kohl's Department Store
08.2011 - 10.2015
Sales/Operations Associate
Kohl's Department Store
08.2006 - 08.2011
High School Diploma -
Denison High School