Josh Burdick
Concord,NH
Summary
Dynamic Registered Behavior Technician with expertise in applied behavior analysis and social skills development at Prime Lifetime Services. Proven ability to enhance client outcomes through data-driven adjustments and effective collaboration. Strong communicator and team player, dedicated to training staff in behavior intervention techniques to foster a supportive environment.
Overview
11
11
years of professional experience
Work History
Registered Behavior Technician
Prime Lifetime Services
Merrimack, NH
09.2023 - Current
- Implemented individualized treatment plans to enhance client behavioral outcomes.
- Collected and analyzed data to track client progress and inform adjustments.
- Collaborated with multidisciplinary teams to support comprehensive care strategies.
- Assisted in training new staff on behavior intervention techniques and protocols.
Stocker
Hannaford Supermarket
01.2024 - 04.2025
- Received and organized incoming stock efficiently to maintain optimal inventory levels.
- Ensured proper product placement and merchandising standards were consistently met.
- Assisted customers in locating products, enhancing overall shopping experience.
- Operated equipment for stock movement, adhering to safety protocols at all times.
Customer Service Representative
Circle K
Bow, NH
01.2023 - 08.2023
- Provided exceptional customer support by addressing inquiries and resolving issues promptly.
- Assisted in maintaining store inventory levels through effective organization and stock management.
- Collaborated with team members to enhance service delivery and improve overall customer satisfaction.
- Utilized point-of-sale systems to process transactions accurately and efficiently.
Produce Clerk
Walmart
Hooksett, NH
07.2022 - 08.2023
- Stocked and rotated produce to ensure freshness and quality for customers.
- Assisted customers with inquiries regarding product selection and availability.
- Maintained cleanliness of produce displays to enhance visual appeal.
- Monitored inventory levels to support timely restocking of items.
Customer Service Representative
Kohls Department Store
Chelmsford, MA
07.2017 - 03.2022
- Educated customers on promotions and loyalty programs, increasing engagement and retention.
- Adapted quickly to changing demands while ensuring compliance with company policies and procedures.
- Implemented best practices for cleanliness and safety standards in high-traffic areas of the store.
- Developed strong product knowledge to recommend solutions tailored to customer needs effectively.
Bagger
Market Basket
Nashua, NH
02.2015 - 08.2017
- Efficiently bagged groceries, ensuring customer satisfaction and timely service.
- Maintained cleanliness and organization of bagging area to enhance workflow.
- Assisted in training new staff on proper bagging techniques and customer service standards.
- Collaborated with team members to streamline bagging processes for improved efficiency.
Education
Psychology
Middlesex Community College
Lowell, MA06.2020
High School Diploma -
Nashoba Valley Technical High School
Westford, MA06.2017
Skills
- Applied behavior analysis
- Social skills development
- Discrete trial training
- Token economy systems
Timeline
Stocker
Hannaford Supermarket
01.2024 - 04.2025
Registered Behavior Technician
Prime Lifetime Services
09.2023 - Current
Customer Service Representative
Circle K
01.2023 - 08.2023
Produce Clerk
Walmart
07.2022 - 08.2023
Customer Service Representative
Kohls Department Store
07.2017 - 03.2022
Bagger
Market Basket
02.2015 - 08.2017
Psychology
Middlesex Community College
High School Diploma -
Nashoba Valley Technical High School