Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Commercial Insurance Producer
Mountcastle Insurance
10.2025 - Current
Cultivate strong client relationships to understand insurance needs and provide tailored solutions.
Develope comprehensive insurance proposals based on risk assessments and client requirements.
Negotiate policy terms and conditions with underwriters to secure optimal coverage options.
Analyze market trends to identify opportunities for new business development initiatives.
Collaborate with cross-functional teams to enhance service delivery and streamline operations.
Monitor competitor activities closely to identify opportunities for differentiation in offerings or pricing strategies within the marketplace.
Increase client satisfaction levels by conducting regular policy reviews to ensure adequate coverage and minimize potential risks.
Insurance Sales Manager
State Farm Mutual Automobile Insurance Company
09.2017 - 09.2025
Recruited qualified candidates for open positions within the organization’s sales department
Enhanced sales volume through skilled support to both new and inactive customers
Established ambitious goals for employees to achieve
Overseen daily operations of the team, ensuring all processes are running smoothly and efficiently
Helped resolve customer complaints regarding sales and service
Conducted risk assessments
Led team in achieving sales targets through strategic planning and execution of marketing initiatives.
Insurance Sales Agent
North Carolina Farm Bureau Mutual Insurance Company
05.2015 - 08.2017
Analyzed customer feedback to improve strategies and tactics
Exceeded company sales goals for new policies
Processed applications and paperwork related to policy issuance and renewals
Increased sales through consultative sales approach and focused on relationship building with new and existing policy holders
Negotiated with underwriters to obtain competitive rates for customers
Exceeded assigned sales targets by cross selling insurance products
Attended industry conferences and seminars to stay up to date on changes in in regulations and trends in the insurance sector
Provided guidance about different types of insurance products available.
Conducted in home and group presentations to provide guidance on policy guidelines and benefits
Education
Associate of Applied Science - Business Administration
Davidson County Community College
Thomasville, NC
05.2015
Skills
Presentation Skills
Sales Management
Cold Calling
Account Management
Upselling
Outside Sales
Negotiation
Leadership
Customer service
Communication skills
Microsoft Office
CRM software
Microsoft Word
Microsoft Powerpoint
Business development
Organizational skills
Microsoft Outlook
Territory management
Insurance sales
Account retention
Policy customization
Industry networking
Strategic planning
Coverage negotiation
Team leadership
Lead generation
Certification
Property & Casualty License
Life Insurance License
Health Insurance License
Medicare Supplement License
Certified Workers Comp Advisor - CWCA Designation
Timeline
Commercial Insurance Producer
Mountcastle Insurance
10.2025 - Current
Insurance Sales Manager
State Farm Mutual Automobile Insurance Company
09.2017 - 09.2025
Insurance Sales Agent
North Carolina Farm Bureau Mutual Insurance Company
05.2015 - 08.2017
Associate of Applied Science - Business Administration