Josh Carruth
Dallas,Texas
Summary
Customer service and sales expert who identifies customer needs and delivers solutions to problems. Skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
13
13
years of professional experience
Work History
Project Manager/Sales
Premier Greens
01.2020 - Current
- Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
- Delegate project tasks based on junior staff members’ individual strengths
- Track project performance, specifically to analyze the successful completion
- Determine and define project scope and objectives
- Predict resources needed to reach objectives and manage resources in an effective and efficient manner
- Prepare budget based on scope of work and resource requirements
- Track project costs in order to meet budget
- Develop and manage a detailed project schedule and work plan
- Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
- Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
- Utilize industry best practices, techniques, and standards throughout entire project execution
- Monitor progress and make adjustments as needed
- Measure project performance to identify areas for improvement
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Design Consultant/Sales
Venture Custom Pools
01.2017 - 01.2020
- Conduct (Design Consultation) where the salesperson meets with customers and explains the features and merits of pool ownership
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
- After assessing customer needs and expectations, designs and recommends a backyard pool, utilizing professional pool design software
- Conducts immediate and scheduled follow up appointments
- Conduct (Design Presentation) explains the process of building a pool to customers
- Through permitting process to the final day of construction
- Provide a completed contract packet to the business manager for approval
- Reach out and develop new relationships with homeowners real estate agents and superintendents in brand new housing track communities in order to acquire repeat business
Rental Manager
Associated Supply Company
01.2011 - 01.2017
- Hire, develop, train, and monitor the performance of Equipment Sales Representatives.
- Forecast goals and objectives for the Region and achieve them.
- Assist managers and individual Sales Representatives in setting aggressive yet realistic monthly goals and objectives and provide the support to meet these goals.
- Ensure proper follow-up of all potential buyers by supporting Sales Representatives in developing, implementing, and monitoring a prospecting and sales process.
- Provide coaching and guidance to Sales Representatives via "ride alongs", evaluation forms, territory management, reviewing call logs, and monthly feedback report cards.
- Assist the Branch Manager with establishing sales territories, goals, and forecasts for Sales Representatives within the region.
- Work with the Marketing Department to develop and implement marketing plans which promote new and repeat business.
- Promote efficient and optimal use of CRM automation tools and utilizes other system resources and tools for tracking and monitoring the performance vs. goals and forecast.
- Build a culture of meeting & exceeding customer expectations with the ASCO Difference & ASCO Core Values being the backbone.
Education
Associate of Arts - Real Estate
Amarillo Community College
Amarillo, TX2007
Skills
- Strategic planning
- Content creation
- Consulting
- Communication
- Creativity
- Key account generation
- Relationship selling
- Outside Sales
- Sales development
- Profit and Loss Analysis
- Marketing Strategies
- Promotional Events
Timeline
Project Manager/Sales
Premier Greens
01.2020 - Current
Design Consultant/Sales
Venture Custom Pools
01.2017 - 01.2020
Rental Manager
Associated Supply Company
01.2011 - 01.2017
Associate of Arts - Real Estate
Amarillo Community College
Similar Profiles
Navdeep VyasNavdeep Vyas
Vice President - Operation & Sales at Greens Towness Private Limited(Greens Foods Craft India Private Limited)Vice President - Operation & Sales at Greens Towness Private Limited(Greens Foods Craft India Private Limited)
FODAY DAN BARROWFODAY DAN BARROW
Triple Site Hotel Manager at Premier Inn Watford Croxley Green Premier Inn Rickmansworth Premier Inn, CentralTriple Site Hotel Manager at Premier Inn Watford Croxley Green Premier Inn Rickmansworth Premier Inn, Central
Rodrigo MontoyaRodrigo Montoya
Crew Member at Mad GreensCrew Member at Mad Greens
Jaylen McCloneyJaylen McCloney
EMT at Lifeline EMSEMT at Lifeline EMS
Brenda AriasBrenda Arias
Sales Associate at American Eagle OutfitersSales Associate at American Eagle Outfiters