Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Josh L. Carter

Director of Operations & Supply Chain
Jonesboro,AR

Summary

Versatile Supply Chain Director with 20 years of leadership experience in procurement, logistics, and inventory management across diverse industries. Proven ability to lead strategic initiatives that enhance operational efficiency and drive cost savings, even during challenging market conditions. Expertise in managing substantial budgets and fostering strong vendor relationships, ensuring optimal supply chain performance. A collaborative leader skilled in implementing innovative solutions and enhancing customer satisfaction through continuous improvement initiatives. Equipped with a strong educational background in business administration and computer science, bringing analytical acumen to complex supply chain challenges.

Overview

22
22
years of professional experience
6
6
years of post-secondary education

Work History

Director - Supply Chain

Whitmor
Southaven, MS
04.2019 - 02.2025
  • Leading procurement, forecasting, planning, vendor relations, and logistics functions across 155 factories on 4 continents
  • Spearheaded the implementation of two enterprise-wide software solutions for PO management and forecasting
  • Successfully navigated supply chain disruptions during COVID, while minimizing freight cost increases and out of stocks
  • Managed over $100M in procurement spend and a $15M freight budget
  • Reorganized the Supply Chain and Order Entry teams to enhance internal and external customer service
  • Led cross-functional teams to successfully implement an effective S&OP process, enhancing forecasting accuracy and optimizing demand planning across the organization

Director - Materials Management

Brother Industries
Bartlett, TN
12.2014 - 04.2019
  • Oversaw procurement, demand planning, warehousing, logistics, inventory control, and compliance functions
  • Increased inventory turns from 5 to 7 annually, improving operational efficiency.
  • Eliminated stockouts by enhancing SAP ERP data quality through a hands-on approach
  • Developed inventory strategies for build-to-order lines, improving on-time delivery while reducing on-hand inventory
  • Managed a $3.5M operational budget and a procurement spend exceeding $100M

Supply Chain Director

Vistapro Automotive
09.2013 - 12.2014

Responsible for all aspects of the Supply Chain, including: Strategic Sourcing, Demand Planning, Distribution, 3PL, Strategic Pricing, Vendor Management, Product Life Cycle

Key Achievements:
Complete re-design of the entire supply chain that resulted in significant cost savings and shortened the replenishment cycle

Management and Consolidation of Chinese vendors

General Manager / Area Manager

Kinder Morgan
Memphis, TN
02.2012 - 09.2013
  • Managed two intermodal logistics facilities with 7 warehouses, 3 river docks, and a 150-person workforce
  • Successfully managed both union and non-union workforces simultaneously
  • Implemented a 'dual verification' system to reduce product mis-shipments and enhance customer satisfaction
  • Managed multi-million dollar P&Ls for two separate facilities

Assistant Terminal Manager (Assistant GM)

Kinder Morgan
09.2008 - 02.2012

Critical member of the management team of the largest dry bulk intermodal river and rail logistics facility in the Kinder Morgan network. Responsible for all operational activities, performance supervision, training, and safety enforcement of the 150 person work force. Responsible for quality control and environmental and regulatory compliance regarding both hazardous and non-hazardous commodities.
Key Achievements:
Developed a Key Performance Indicator system to ensure efficient operation and quality service is provided to our customers
Implemented a safety culture change that resulted an annual average of 12 recordable injuries being reduced to only 1 per year
Assigned to high profile projects that impact multiple customers
Researched and justified capital expenditures
Helped implement a double verification process to eliminate quality concerns
Led our team to 1.2 million man hours over 3 years without a lost time incident

Distribution Center Operations Supervisor

Gap
11.2006 - 09.2008

Responsible for the personnel management and work flow of a 45 person department in a logistics warehouse environment.
Key Achievements:
Manage the day to day workflow to ensure the department is meeting all budget goals
Learned WMS and DLx systems
Developed and mentored associates to exceed expectations
Worked closely with other departments to provide support as needed in order to meet all production goals
Responsible selection and training of new associates

Commissioned Officer

United States Army
12.2002 - 12.2006
  • Responsible for the training, maintenance, health, welfare, and discipline of a 40-man Mechanized Field Artillery Platoon.
  • Responsible for ensuring the platoon readiness to deploy anywhere in the world, provide indirect fire support to the 3D Infantry Division, plan and conduct mounted and dismounted patrols.
  • Patrolled over 800 miles a week, in the Baghdad area, during a 13 month deployment in Iraq
  • Planned and executed an average of over 20 combat missions a month
  • Earned the Bronze Star Medal for meritorious service and leadership while deployed in Iraq
  • Recommended to be selected for promotion and Battery Command ahead of peers

Education

MBA - Business

Bethel University
McKenzie, TN
01.2010 - 08.2011

Bachelor of Science - Computer Science

University of Mississippi
Oxford, MS
08.1998 - 12.2002

Skills

  • Vendor Management
  • Project Planning
  • 3PL Management
  • Streamlining Operations
  • Multi-location Operations
  • International Operations
  • P&L management
  • ERP systems
  • Strategic Planning
  • Cross-Functional team collaboration
  • S&OP processes
  • Change Management

Languages

English
Native or Bilingual

Timeline

Director - Supply Chain

Whitmor
04.2019 - 02.2025

Director - Materials Management

Brother Industries
12.2014 - 04.2019

Supply Chain Director

Vistapro Automotive
09.2013 - 12.2014

General Manager / Area Manager

Kinder Morgan
02.2012 - 09.2013

MBA - Business

Bethel University
01.2010 - 08.2011

Assistant Terminal Manager (Assistant GM)

Kinder Morgan
09.2008 - 02.2012

Distribution Center Operations Supervisor

Gap
11.2006 - 09.2008

Commissioned Officer

United States Army
12.2002 - 12.2006

Bachelor of Science - Computer Science

University of Mississippi
08.1998 - 12.2002
Josh L. CarterDirector of Operations & Supply Chain
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