Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Josh Carver

Roxboro,NC

Summary

Thorough, multi-faceted, and dedicated professional with broad experience in loss prevention and retail management. Excel at formulating and implementing standard practices and procedures to effect dramatic improvements in efficiency, productivity, and business processes toward successful attainment of organizational goals. Acknowledged as an outstanding return on investment producer with the capability to take on difficult assignments. Possess excellent people skills with proven ability to communicate well with all levels of professionals. Displays effectiveness to multitask in a competitive, high-impact, and fast-paced environment while also juggling multiple priorities simultaneously. Exemplified keen understanding of organizational goals and objectives; known as a genuine team player, who is committed to managing operations and projects flawlessly while contributing to organizational development.

Overview

24
24
years of professional experience

Work History

Store Manager

Food Lion
08.2014 - Current
  • Responsible for achieving budgeted financial and operating results for assigned Food Lion store
  • Maximize store sales and profitability by ensuring the execution of promotional and merchandising programs in accordance with
  • Customer Support Center (CSC) plans
  • Develop a store management team to ensure consistent execution of Standard
  • Practices and other policies and procedures
  • Serve as a model for customer service and other vital behaviors and instills this value in all associates
  • Create an environment for continual learning and encourages an open dialogue among associates
  • Provide leadership and motivation within the store to promote a culture reflective of Food
  • Lionâ€s Guiding Principles, Core Values and Vision Statement
  • Manage the operation of assigned store
  • Indirectly responsible for providing direction and instruction to all other associates of assigned store
  • Review financial and operating results to determine where the store stands relative to budgeted sales, expenses, and payroll; share results with associates
  • Work with store associates to identify the root causes of issues and inefficiencies; ensure that direct reports develop sound plans for resolution
  • Assess staffing needs; interview and select store management and ensure store management is able to identify and select qualified candidates to meet their staffing needs; coordinates with the District Manager as necessary
  • Constantly interact with customers; remain highly visible
  • Monitor shrink and ensure that moneys are accounted for properly
  • Ensure that order and security controls are in place, with standard practices
  • Visit competitors†store to stay abreast of product and price offerings
  • Adhere to all company guidelines, policies and standard practices.

Assistant Store Manager

Lowe's Home Improvement
10.2012 - 08.2014
  • Responsible for providing superior customer service and driving sales and margin in alignment with the financial plan of the retail store
  • Primary responsibilities include controlling and monitoring overall store expenses, and ensuring that all corporate financial and merchandising standards are maintained and enforced
  • The ASM also oversees a variety of store specific programs (e.g., Installed Sales, Delivery, Product Services)
  • Additional responsibilities include overseeing the overall safety, security, supervision, training, mentoring, and scheduling of all assigned personnel as well as other duties assigned.

Loss Prevention & Safety Manager

Lowe's Home Improvement
01.2007 - 10.2012
  • Under the direction of the Area Loss Prevention Manager, and indirectly to the Store Manager, participates in protecting the assets of the company by controlling the factors that create inventory losses and losses due to accidents in assigned locations
  • Efforts contribute to the bottom line profit of a location and help to make the company the low cost operator in the industry.

Store Manager

Rite Aid
07.2006 - 12.2006
  • Manage the operation of retail pharmacy store in an efficient manner while maximizing sales, margin and profitability
  • Enforce company policies and procedures while ensuring directives and all daily activities deliver against the expected operating standards, merchandising programming and budgeted financial targets, and promotes and drives customer service
  • Successful performance requires the performance of managerial tasks with independent judgment and discretion
  • Perform all tasks in a safe manner consistent with corporate policies and applicable laws.

Assistant Store Manager

Rite Aid
03.2006 - 07.2006
  • Assist the Store Manager with the operation of the retail store, to maximize profit and loss performance by executing company policies and procedures, and to provide superior customer service
  • Perform all tasks in a safe manner consistent with corporate policies and applicable laws.

Merchandise Manager

Community Pharmacy Services
01.2005 - 03.2006
  • Purchase all merchandise in the store, including troubleshooting purchases as per requirement
  • Price, plan and arrange merchandise for display
  • Responsible for controlling the inventory and checks records of sales and stock.

Pharmacy Technician

Community Pharmacy Services
08.2003 - 03.2006
  • Retrieve prescription orders
  • Counting, pouring, measuring and weighing tablets and medications
  • Mix medications, select proper prescription container
  • Create prescription labels
  • Assist pharmacist and perform other customer service functions.

Clerk/Cashier

Community Pharmacy Services
06.1999 - 08.2003

Education

Certified Food Safety Manager Accomplishments -

Certi

Associate - Applied Science Criminal

Justice Piedmont Community College
2003

Diploma - General Education

Person High School
2001

Skills

  • Manager Coaching and Training
  • Staff Management
  • Retail Inventory Management
  • Operational Efficiency
  • Goals and Performance
  • Business Development and Planning
  • Active Listening and Communication
  • Team Leadership
  • Loss Prevention Expertise
  • Program Implementation
  • Retail Theft Investigations
  • Workplace Safety

Accomplishments

    2022 Highest of High Five Award-Durham/Cary Region Food Lion

    2019 Regional Store Manager of The Year Award-Durham Cary Region Food Lion

    2009 Loss Prevention Manager of The Year Award-Region 16 Lowe's Home Improvement

    ROI Super Star Award 2008, 2009, 2010, & 2011-Region 16 Lowe's Home Improvement

    Safety Award 2009 & 2011-Region 16 Lowe's Home Improvement

    Unsung Hero Award 2008 -Region 16 Lowe's Home Improvement

    Outstanding Young Teenager Award-Roxboro Jaycees 1998


Timeline

Store Manager

Food Lion
08.2014 - Current

Assistant Store Manager

Lowe's Home Improvement
10.2012 - 08.2014

Loss Prevention & Safety Manager

Lowe's Home Improvement
01.2007 - 10.2012

Store Manager

Rite Aid
07.2006 - 12.2006

Assistant Store Manager

Rite Aid
03.2006 - 07.2006

Merchandise Manager

Community Pharmacy Services
01.2005 - 03.2006

Pharmacy Technician

Community Pharmacy Services
08.2003 - 03.2006

Clerk/Cashier

Community Pharmacy Services
06.1999 - 08.2003

Certified Food Safety Manager Accomplishments -

Certi

Associate - Applied Science Criminal

Justice Piedmont Community College

Diploma - General Education

Person High School

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Josh Carver