Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Josh Chapman

Josh Chapman

Palm Springs,CA

Summary

I am a motivated customer service professional who enjoys being part of an energetic team within a fast paced environment. Skilled in providing exceptional service, handling high-pressure situations, and maintaining a clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bartender

Jake's Palm Springs
10.2024 - Current
  • Served high customer volumes during weekend brunch and special events.
  • Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Server/Bartender

Trio
09.2022 - 06.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Contributed to inventory management by monitoring stock levels.

Assistant Property Manager/Community Relations Manager

LINCOLN PROPERTY COMPANY & ESSEX PROPERTY TRUST
03.2017 - 06.2022
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.

Education

Certificate of Completion - Theatre Arts

American Musical And Dramatic Academy
Los Angeles, CA
11-2005

Skills

  • Strong multitasking
  • Highly reliable
  • Team player attitude
  • Engaging personality
  • Customer service expertise
  • Responsible alcohol service

Certification

  • Riverside County Food Handlers Certificate
  • Responsible Beverage Server Training Certificate (ABC)

Interests

  • Participate in CrossFit (HIIT), weightlifting, and Pickleball, as recreational activities to maintain physical fitness
  • Avid Reader who enjoys all genres
  • Acting and Theater
  • Watching Movies and TV Shows
  • Personal Development and Self-Improvement

Timeline

Bartender

Jake's Palm Springs
10.2024 - Current

Server/Bartender

Trio
09.2022 - 06.2025

Assistant Property Manager/Community Relations Manager

LINCOLN PROPERTY COMPANY & ESSEX PROPERTY TRUST
03.2017 - 06.2022

Certificate of Completion - Theatre Arts

American Musical And Dramatic Academy

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