Josh Chichester
Grand Rapids,MI
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Inside Sales and Operations
RHD Tire
03.2022 - Current
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Set up new accounts, established customer credit and set up payment methods.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Trained new employees on customer service, money handling and organizing strategies.
Operating Room Technician
Surgical Solution
04.2021 - 02.2022
- Participated in OR suite turnaround procedures such as cleaning and case cart management.
- Maintained equipment and supplies, confirming sufficient inventory levels prior to procedures.
- Opened and distributed sterile supplies during medical procedures.
- Confirmed presence of required medical equipment prior to scheduled appointments.
- Maintained functional knowledge of operational procedures to anticipate needs of surgeons.
- Maintained sterile fields by following aseptic techniques and adhering to infection control protocols.
Education
High School Diploma -
Comstock Park High School
Comstock Park06.2009
Skills
- Customer Service
- Persuasive Negotiator
- Account Acquisition
- Relationship Building
- Attention to Detail
- Relationship Development
- Client Retention
- Product Knowledge
- Verbal and Written Communication
- Superior Organizational Skills
- Adept Multi-Tasker
Timeline
Inside Sales and Operations
RHD Tire
03.2022 - Current
Operating Room Technician
Surgical Solution
04.2021 - 02.2022
High School Diploma -
Comstock Park High School
Similar Profiles
Justin SchmidtJustin Schmidt
Warehouse Associate at RHD TireWarehouse Associate at RHD Tire
Preston RappPreston Rapp
Operations Manager at RHD TireOperations Manager at RHD Tire
Clare BackusClare Backus
Marketing Coordinator at RHD TireMarketing Coordinator at RHD Tire
Kap TungKap Tung
Security Engineer/Technician at MossSecurity Engineer/Technician at Moss
Ayanna SmithAyanna Smith
Substance Use Therapist at Salvation Army West Michigan Harbor LightSubstance Use Therapist at Salvation Army West Michigan Harbor Light