Josh Collins
Oxford,MS
Summary
Proven Account Executive with a track record of exceeding sales targets at HubSpot by leveraging expertise in CRM software and exceptional client relationship building. Skilled in strategic selling and pipeline management, consistently grew customer relationships and revenue. Achieved significant increases in sales volume through innovative strategies and effective contract negotiation. Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
9
9
years of professional experience
Work History
Account Executive Mid-Market L3
HubSpot
08.2022 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
- Prepared forecasts to gain understanding of measures needed to grow business.
- Implemented innovative tactics for lead generation, increasing overall conversion rates substantially over time.
- Distributed marketing materials to existing and prospective clients to promote products and services.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Contributed to team objectives in fast-paced environment.
- Implemented effective account management strategies that consistently demonstrated results in increased revenue generation and client satisfaction.
- Grew new customer relationships and revenue through sales of lead generation products and customer retention and sales services.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Major Account Manager
Verizon Business Grou[
06.2015 - 07.2022
- Established credibility as a trusted advisor by consistently delivering on promises and maintaining open lines of communication with clients.
- Documented critical sales activities and conversations with customers and updated mobility solution.
- Monitored client satisfaction and prioritized issue resolution for superior customer experiences.
- Conducted regular account reviews to identify areas for improvement and proactively address potential issues, maintaining high levels of customer satisfaction.
- Delivered presentations to C-suite executives, effectively communicating the value proposition of our products and services.
- Developed customized solutions for clients, resulting in increased customer satisfaction and loyalty.
- Monitored industry trends and competitor activities, developing strategies to maintain a competitive edge in the market.
- Increased account retention by building strong relationships with key decision-makers and understanding client needs.
- Participated in industry conferences, representing the company professionally while expanding personal network connections within target markets.
- Implemented effective account management strategies that consistently demonstrated results in increased revenue generation and client satisfaction.
- Grew new customer relationships and revenue through sales of mobility products and data and security services.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Drove sales by developing multi-million dollar contract sales.
Education
Associate of Science - Education
Carl Albert State College
Poteau, OK05.2022
Bachelor of Science - Psychology
Southern Nazarene University
Bethany, OK12.2010
Skills
- Client Relationship Building
- Account Management
- Relationship building and management
- Pipeline Management
- Strategic selling
- New business opportunities
- CRM software expertise
- Territory Management
- Customer Relationship Management (CRM)
- Sales Quota Achievement
- Lead Development
- Customer Presentations
- Sales Strategies
- Contract Negotiation
- Multitasking Abilities
- Problem-Solving
Accomplishments
- Multiple Presidents Club Winner
- Salesman of the Year with Verizon - 2019
- Multiple sales of the month and quarter winner
Timeline
Account Executive Mid-Market L3
HubSpot
08.2022 - Current
Major Account Manager
Verizon Business Grou[
06.2015 - 07.2022
Associate of Science - Education
Carl Albert State College
Bachelor of Science - Psychology
Southern Nazarene University