Josh Culter
Hurst,TX
Summary
Results-driven professional with extensive experience in tow operations and accident scene management. Skilled in training personnel and optimizing workflows, contributing to improved safety standards and customer service. Committed to fostering a cohesive team environment.
Overview
11
11
years of professional experience
Work History
Night Shift Supervisor /Tow Operator
Apollo Towing
Plano, TX
05.2022 - Current
- Coordinated night shift activities, enhancing workflow efficiency and team communication.
- Trained and mentored new staff on safety protocols and operational procedures.
- Managed communication between associates and management, addressing key issues and needs.
Tow Truck Operator
Euless B&B Wrecker Service
Euless, TX
02.2017 - 05.2022
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
- Provided on-the-job training for new operators, enhancing team skills and performance.
Service Technician
Discount Tire
Various Locations
10.2015 - 02.2017
- Diagnosed and repaired tire issues using industry-standard tools and techniques.
- Conducted thorough vehicle inspections to ensure safety and performance standards.
- Executed tire mounting and balancing procedures efficiently, minimizing customer wait times.
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
Education
High School Diploma -
Oroville High School
Oroville, CA06-2013
Associate of Arts - Criminal Justice
California State University, Chico
Chico, CA05-2016
Timeline
Night Shift Supervisor /Tow Operator
Apollo Towing
05.2022 - Current
Tow Truck Operator
Euless B&B Wrecker Service
02.2017 - 05.2022
Service Technician
Discount Tire
10.2015 - 02.2017
Associate of Arts - Criminal Justice
California State University, Chico
High School Diploma -
Oroville High School