Joshua Cunningham
Aston,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
Concord Pet Foods And Supplies
04.2021 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
Education
Computer Engineering
York College of Pennsylvania
York, PADiploma -
Sun Valley High School
Aston, PA06.2022
Skills
- Product Sales
- Inventory Control
- Payment Processing
- Money Handling
- Store Opening and Closing
- Teamwork and Collaboration
- Cash Register Operation
- Relationship Building
- Excellent people skills
- Outgoing Personality
- Adapt to diverse groups
- Flexible Schedule
- Point of sale operation
- Reliable and punctual
- Stocking and Receiving
- Multi-tasking strength
- Goal-Oriented
- Conflict Resolution
- Exceptional customer service
- Policy and Procedure Adherence
Timeline
Sales Associate
Concord Pet Foods And Supplies
04.2021 - Current
Computer Engineering
York College of Pennsylvania
Diploma -
Sun Valley High School
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