Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
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Josh Cuta

Josh Cuta

Bloomington,MN

Summary

Diligent administrator with proven background in managing and updating digital content repositories efficiently. Known for ensuring content accuracy and consistency while contributing to overall user experience. Demonstrated expertise in content curation and cross-functional collaboration.

Overview

18
18
years of professional experience

Work History

Video Content Administrator

Aperture Pet & Life
08.2021 - Current
  • Content Strategy & Management: Managed day-to-day operations for 7 YouTube channels, overseeing scheduling, video releases, and content development to enhance audience engagement and drive brand growth
  • Cross-Functional Collaboration: Partnered with marketing, e-commerce, and merchandising teams to align video content with brand goals and ensure seamless integration with broader campaigns
  • Content Production: Contributed to script writing and editing, assisted with set preparation for A-Roll and B-Roll shoots, and created visually appealing thumbnails and metadata for all video content
  • Research & Analytics: Conducted topic research to modernize past successful videos and identify new opportunities
  • Prepared YouTube analytics reports to track performance and inform strategy
  • Event & Giveaway Management: Coordinated logistics for live events and giveaways, including procurement, staging, and customer service collaboration, ensuring smooth execution
  • Audience Engagement: Monitored and managed video comment threads, fostering community interaction and responding to inquiries to maintain a positive audience experience
  • Quality Assurance: Facilitated feedback collection and proofing processes for video projects, ensuring stakeholder input was incorporated and deliverables met quality standards
  • Technical Expertise: Participated in YouTube live events, troubleshooting technical challenges and contributing to real-time engagement

Tank Technician

Aperture Pet & Life
04.2019 - 08.2021
  • Aquarium Management: Managed care for 8 coral reef aquariums, focusing on sustainability and marine life health
  • Production Support: Supported video production by ensuring the display of aquariums was optimized for filming of YouTube videos and marketing content
  • Scientific Experimentation: Assisted in managing long and short-term scientific experiments on saltwater aquariums, gathered and interpreted data

Customer Service Reefing Expert

Aperture Pet & Life
12.2017 - 04.2021
  • Customer Engagement: Delivered high-quality customer service via email and phone by addressing inquiries, providing expert product knowledge and assisting customers with ordering
  • Fraud Prevention: Collaborated with teams to prevent fraud and ensure safe, reliable customer transactions

On Call Systems Specialist

Fairview Health Services
01.2007 - 12.2017
  • Emergency Coordination: Coordinated emergency communication for multiple hospital systems, ensuring accurate and timely responses
  • Employee Training: Trained new employees in handling high-pressure customer service situations effectively
  • Clinic Support: Supported over 150 clinics with scheduling and patient access, showcasing problem-solving and multitasking abilities

Education

High School Diploma -

Larned High School
Larned, KS
05.1999

Skills

  • Experience with AWS S3 Management
  • Proficient in Adobe Creative Suite
  • Canva Design Proficiency
  • Google Workspace Expertise
  • Proficient in Microsoft Office
  • Experience with Impact affiliate program
  • Trello Project Management
  • Asana Project Management
  • Excellent communication
  • Problem-solving
  • Multitasking skills

Timeline

Video Content Administrator

Aperture Pet & Life
08.2021 - Current

Tank Technician

Aperture Pet & Life
04.2019 - 08.2021

Customer Service Reefing Expert

Aperture Pet & Life
12.2017 - 04.2021

On Call Systems Specialist

Fairview Health Services
01.2007 - 12.2017

High School Diploma -

Larned High School

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Josh Cuta