Josh Dutto

• Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
• Provided first-rate service to all customers and potential customers.
• Coached junior sales team members on best practices, contributing to their professional development and overall success.

SALES TRAINING COMPLETED

• Sales Certification Scag Mowers
• Sales Certification Stihl handheld equipment
• Sales Certification Gravely Mowers
• Sales Training John Deere

Selected to Lead Training

• John Deere Highspot (Sales information portal)
• Gravely Commercial Mowers
• John Deere Commercial Mowers

Proficiencies

• Intellidealer
• John Deere DealerPath
• Ceres (John Deere financing portal)
• Front to back sales process
• Showroom and Lot setup

• Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Established comprehensive employee training programs to develop skills and improve productivity.
• Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.

Upper Level Training and Experience

• Recruiting
• Human Resources
• Onboarding new employees
• Payroll Management
• Inventory management system
• Accounts Payable
• Product Knowledge
• S.M.A.R.T. goal setting (Specific, measurable, attainable, relevant and trackable)

Managed and Accountable

• Large sales staff of 8-12 employees
• Warehouse personal of 6-8 employees including warehouse manager
• Delivery Personal of 4-6 employees
• Management team of two assistant sales managers and operation manager.
• Visual Merchandise employees consisting of 1-3 designers
• Building up keep and Maintenance including inspection certifications and landscaping and waste contracts.
• Employee discipline and compliance

Seminars and Workshops completed

• "The missing Piece in Leadership" Doug Krug
• "Its your Ship" Captain Michael Abrashoff
• "Go for No" Willard Westblade
• "Hiring, Managing and selling multi-generational people" Kurt Steinhorst
• Recruiting and hiring your next boss
• Multiple Company sponsored workshops and training in the interview process

Accomplishments and Recognitions

• National Recruiter of the Year 2015,2016
• Platinum Coin holder (recognition for recruiting and promoting multiple employees through management process)
• Recognized for top percentile in Management grading system
• Recognized for showroom efficiency and display design. (Setup and design was adopted for all 400 locations)
• Was selected for dual role position to implement management style, management process, emergency hiring and recruiting and "new manager mentorship"

Locations implemented

• Daytona Beach, Florida
• Charlotte, NC
• Florence, KY
• Louisville, KY
• Huntington, WV
• Clarksville, IN
• Evensville, IN
• Madison, WI
• Omaha, NE
• Davenport, IA
• Huntsville, AL

Multiple employees who were recruited, trained and mentored personally are still working in management for company.

• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Received introductory training in Interviewing and recruiting.
• Assisted GM in day to day management of the store.
• Received upper level management training.

Promotion Audit

• Was promoted through extensive audit process ran by National Sales manager and Cooperate personnel director.
• Was tested for proficiencies in Management, hiring processes, and management acumen philosophies.
• Cooperate team interviewed every employee at location and was endorsed by 34 employees.

• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of product offerings.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
• Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
• Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
• Participated in team meetings and training sessions regularly for continuous professional development within the furniture industry.
• Received extensive management training and graduated from management training in Denver, CO
• Was promoted to Sales Manager Furniture Row, Huntsville, AL which was one of the most covenanted position due to its high volume, high income potential.