Josh Ernst
Rome,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Claims Intern - Summer Internship
Utica First Insurance
05.2023 - 08.2023
- Dealt with and closed many claims.
- Assisted in reducing claim resolution time by conducting thorough research and gathering relevant information.
- Completed legal budget for open and closed claims (1,000+) calculated percent to budget using formulas in Excel.
- Completed claim audit overalls scores for 17 different adjusters using formulas in Excel.
- Spent time observing underwriting.
- Constructed and sent dozens of police recovery letters.
- Logged after hours claims in Excel for review.
- Enhanced claims processing efficiency by organizing and prioritizing tasks effectively.
Driver/Dishwasher Part-Time
Tony's Pizza
05.2020 - Current
- Food Delivery, dishwasher, fryer, and making pizzas.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Events Team Member
Accelerate Sports
05.2019 - 04.2020
- Coordinated events and ran the smoothie bar.
- Ran basketball camps.
- Worked as a ref and a coach(basketball and football).
- Increased satisfaction by addressing concerns and providing exceptional customer service.
Education
Bachelor of Science - Finance
SUNY Polytechnic Institute
Utica, NY05.2024
Skills
- Proficient in Microsoft Word and Excel
- Proven team player from working in groups and on teams to achieve a similar goal using problem solving skills and solid communication skills
Timeline
Claims Intern - Summer Internship
Utica First Insurance
05.2023 - 08.2023
Driver/Dishwasher Part-Time
Tony's Pizza
05.2020 - Current
Events Team Member
Accelerate Sports
05.2019 - 04.2020
Bachelor of Science - Finance
SUNY Polytechnic Institute