Josh Fenner
Washington,DC
Summary
Dynamic professional with a strong work ethic and proven sales team leadership at Sheehy Auto Stores. Successfully developed training programs that enhanced sales techniques, leading to exceeded revenue targets. Skilled in sales process optimization and team motivation, fostering collaboration and driving performance improvements across diverse teams.
Sales training professional committed to delivering impactful training and development programs. Known for enhancing team performance and driving sales success through innovative training techniques. Focused on team collaboration and adaptable to evolving business needs, leveraging communication and motivational skills to achieve results.
Overview
6
6
years of professional experience
Work History
Youth Counselor
Convenant House
02.2024 - Current
- Facilitated individual and group counseling sessions to support emotional and psychological development.
- Developed and implemented personalized treatment plans for at-risk youth, fostering resilience and coping strategies.
- Coordinated crisis intervention strategies, ensuring safety and immediate support for youth in distress.
- Mentored junior counselors, providing guidance on best practices in youth engagement and conflict resolution.
- Mentored junior staff on effective counseling techniques and best practices for youth engagement.
Sales Trainer
Sheehy Auto Stores Inc.
10.2022 - Current
- Developed and implemented training programs to enhance sales techniques among team members.
- Facilitated workshops focused on product knowledge and customer engagement strategies.
- Provided ongoing coaching and feedback to improve individual performance metrics.
- Analyzed training outcomes to refine content and delivery methods for maximum effectiveness.
- Trained over 30 stores.
- Led sales team to exceed quarterly revenue targets through strategic planning and effective coaching.
- Developed and implemented training programs that enhanced product knowledge and customer engagement skills among staff.
Operations Team Leader
Chick Fil a Dupont Inline
02.2020 - 09.2022
- Assisted in daily operations to ensure workflow efficiency and team productivity.
- Collaborated with team members to support project goals and operational tasks.
- Learned safety protocols and best practices for equipment usage in the workplace.
- Handled routine administrative tasks to streamline operations and enhance communication.
- Participated in training sessions to build knowledge of systems and processes used in operations.
- Contributed to back of housd team meetings, sharing insights on process improvements and challenges faced.
- Oversaw daily operations, ensuring alignment with organizational goals and efficiency standards.
- Developed and implemented strategic plans to enhance operational performance and service delivery.
Education
High School Diploma -
Dunbar High School
Washington, DC05-2022
Skills
- Sales team leadership
- Team motivation
- Sales process optimization
- Strong work ethic
- Attention to detail
- Teamwork and collaboration
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Youth Counselor
Convenant House
02.2024 - Current
Sales Trainer
Sheehy Auto Stores Inc.
10.2022 - Current
Operations Team Leader
Chick Fil a Dupont Inline
02.2020 - 09.2022
High School Diploma -
Dunbar High School