Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Josh Flores

Fountain Valley,CA

Summary

Dynamic and customer-focused professional with extensive experience in both retail and volunteer settings. Demonstrated ability to deliver exceptional service, drive sales, and maintain a positive store environment. Skilled in organizing merchandise, assisting customers, and contributing to team success. Proven track record of success in volunteer roles, showcasing dedication to community engagement and making a meaningful impact. Strong communicator with a passion for exceeding expectations and achieving results.

Overview

5
5
years of professional experience

Work History

TJ Maxx Retail Associate

TJ Maxx
03.2024 - Current
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Answered customer questions about products and services, helped locate merchandise,
  • Helped fellow team members complete tasks
  • Used POS system to process sales, returns, exchanges

BANQUET HALL MEMBER

Mirage Banquet Hall
10.2023 - Current
  • Enhanced guest satisfaction by providing exceptional service during banquet events
  • Assisted in setup and breakdown of events, maintaining an organized and efficient work environment
  • Maintained cleanliness of banquet hall throughout events, ensuring a professional and appealing atmosphere for guests
  • Provided friendly, courteous service to create memorable moments for guests
  • Troubleshot any issues that arose during events, such as equipment malfunctions or guest complaints, resolving them quickly and efficiently to maintain a positive experience.

VOLUNTEER

Nami Club, Key Club, Latinos Unidos Club
09.2021 - 06.2023
  • Enhanced community engagement by organizing and leading outreach events
  • Coordinated and managed volunteer activities for community service projects
  • Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success
  • Facilitated communication between volunteers and staff members through regular updates via newsletters or social media platforms.

RETAIL TRAINEE

Walgreen's Pharmacy
02.2023 - 04.2023
  • Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly
  • Assisted in sales growth by effectively promoting products and suggesting suitable choices to customers
  • Collaborated with team members in maintaining optimal store appearance and merchandise organization
  • Received and processed inventory, ensuring accuracy in stock counts and timely replenishment on shelves
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

VOLUNTEER RESTAURANT TEAM MEMBER

Kimia Kitchen
08.2019 - 03.2020
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed
  • Greeted guests pleasantly and answered menu questions
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.

Education

HIGH SCHOOL DIPLOMA -

Los Amigos High School
Fountain Valley, CA
06.2023

Skills

  • Strong Communication and Interpersonal skills
  • Store Organization
  • Inventory Mangement
  • Adaptability and Resilience
  • Customer Assistance
  • Active listening
  • Team Collaboration
  • Problem Solver
  • Fluent in [Spanish]

Volunteer Experience

VOLUNTEER, Nami Club, Key Club, Latinos Unidos Club, Fountain Valley, CA, 09/01/21, 06/01/23, 

  • Enhanced community engagement by organizing and leading outreach events,
  • Coordinated and managed volunteer activities for community service projects,
  • Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success,
  • Facilitated communication between volunteers and staff members through regular updates via newsletters or social media platforms.


VOLUNTEER RESTAURANT TEAM MEMBER, Kimia Kitchen, Anaheim Hills, CA, 08/01/19, 03/01/20, 

  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience,
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed,
  • Greeted guests pleasantly and answered menu questions,
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment,
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.

Timeline

TJ Maxx Retail Associate

TJ Maxx
03.2024 - Current

BANQUET HALL MEMBER

Mirage Banquet Hall
10.2023 - Current

RETAIL TRAINEE

Walgreen's Pharmacy
02.2023 - 04.2023

VOLUNTEER

Nami Club, Key Club, Latinos Unidos Club
09.2021 - 06.2023

VOLUNTEER RESTAURANT TEAM MEMBER

Kimia Kitchen
08.2019 - 03.2020

HIGH SCHOOL DIPLOMA -

Los Amigos High School
Josh Flores