Josh Gray

• Responsibilities include leading Production Operations by working with cross functional teams to improve service quality, and customer satisfaction
• Additional responsibilities include technical work in exploratory / proof of concept automation projects using bare metal. Python, Ansible, and GCP services.

Previous Roles:

Technical Enablement Lead @ Cloud Learning Services

Solutions Consultant @ Google Cloud VMware Engine

Led a team in architecting, building, and operating an internal private cloud solution within Pivotal using an agile methodology. Technologies span the stack from automating bare metal hardware provisioning to provide Infrastructure as a Service (IAAS) on vSphere and Platform as a Service (PAAS) on Pivotal Cloud Foundry (PCF) and Pivotal Container Service (PKS). Development is mostly based in Python, Bash and other bits of duct tape, using Concourse as a CI/CD engine.

Worked as a Solutions Engineer in the Pre-Sales group of Global Services performing field enablement. Duties include building content in the form of labs, recordings, and presentations all delivered to field engineers worldwide in person and remotely. Focus of interest was in the automation and integration of the products utilizing APIs and vCenter Orchestrator. Duties also include top deal customer escalations and engagements.

Global Technical Lead on multiple VMware products and technologies, and worked on cross functional teams in the release process of new versions of products. Worked on critical customer cases and escalations. Presented at global, regional and local events.

• Responsibilities include all aspects of maintenance, monitoring, growth and availability of a heterogeneous systems and storage environment in a medium sized company as it has grown to become enterprise focused
• Responsible for deployment and operation in part or whole across the entire environment summarized as follows:
• The dynamic environment consists currently of roughly 60 servers (Solaris 9 & 10, Windows 2003, Red Hat Linux 5, VMWare ESX 3
• Additionally, 100+ virtual machines were deployed in a mix of operating systems hosted on the ESX platform
• Road Runner

• Responsibilities include assisting with deployment, monitoring and maintenance of all systems and network devices needed in a phone and broadband service provider environment
• In addition, responsibilities include; performing advanced troubleshooting and problem-resolution of servers and devices, escalating to designated on-call engineers to resolve higher-severity issues as they arise
• Other responsibilities taken on include authoring and deployment of monitoring tools based in numerous languages and operating systems.

Progressed from Desktop Support early in school to full time Programmer – Analyst I. Chosen as the main developer devoted to a project funded by a National Institute of Health grant awarded to the University of Missouri. Originally created and later redesigned the web-based Electronic Institutional Review Board (eIRB) submission system. Worked on multiple projects for divisions within the office as needed.