Josh Greff

Dynamic and competitive leader with nearly 20 years of leadership experience, and a proven track record in customer service/retail. Looking for a great company to stay long term and grow with.

I enhance team performance and customer satisfaction through expert training and development, along with attention to detail, effective multitasking, prioritization, problem solving and time management, making me well rounded. I have developed several store managers with three currently in the district. Working as a team to drive tangible results in a positive team culture is my favorite.

• Trained many external applicants to become general managers along with internally promoting several from my stores.
• Saw a 16% sales increase my first full year as general manager, with 8.3% coming from average sale increase. Often on top 5 list in profitability in the region.
• Brought the Scottsdale location from 9th in sales in the district to 4th in 3 years.
• Consistently leading metrics like survey satisfaction setting a record with 53 surveys in a week, and over 1,200 surveys for the year.
• Crushing in store deliveries year after year and also getting a record of 106 in just one week, over 1,400 for the year.
• Top average sales increase and total amount over the last five years at the Scottsdale location. Metrics are my favorite, and my passion for them and all results, are contagious with the team.
• Tested new company initiatives, and improving upon.
• Upholding standards and policy for inventory management and shrink through following proper loss prevention standards, minimizing internal, external, and office shrink.
• Upon the lowest turnover year after year due to hiring the best and fostering a productive, but friendly and fun work environment.