Josh Gurria
Yucaipa,CA
Summary
Motivated individual with extensive customer care and sales experience. Highly goal-oriented and energetic with unsurpassed interpersonal and communication strengths. Effectively communicating with others to reach the objective.
Overview
10
10
years of professional experience
Work History
Registered Nurse
Del Rosa Hospice
San Bernardino, CA
11.2022 - Current
- Improved patient comfort by providing compassionate end-of-life care and symptom management.
- Enhanced family understanding of the hospice process through clear communication and education.
- Collaborated with multidisciplinary teams to develop individualized care plans for each patient.
- Promoted a peaceful and supportive environment for patients and their families during the end-of-life transition.
- Managed pain effectively by closely monitoring symptoms and adjusting medications accordingly.
- Streamlined documentation processes, ensuring timely completion of necessary paperwork and reports.
- Coordinated with physicians to adjust medications as needed for optimal palliative care outcomes.
- Increased patient satisfaction by addressing emotional, spiritual, and physical needs holistically.
- Conducted comprehensive assessments of patients'' conditions to determine appropriate care plan interventions.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
Business Owner
Self Employed Web
Yucaipa , CA
11.2020 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
Sales Associate
Tommy Hilfiger
Cabazon, CA
05.2015 - Current
- Reviewed and resolved differences between accounting information and cash drawer.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
- Educated employees on all job tasks, including register use, merchandising and customer service.
- Built effective training and coaching strategies to optimize team performance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Assisted customers by answering questions and fulfilling requests.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Cook
Tuna Time
Yucaipa, CA
01.2015 - 05.2015
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Ordered and received products and supplies to stock kitchen areas.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Ride Operator
Live Oak Canyon Pumpkin Patch
Yucaipa, CA
09.2014 - 10.2014
- Issued tickets to customers and collected payment and fees for desired services.
- Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Constructed displays and easy-to-read signage to help guests navigate attractions area.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
Education
Bachelor Of Nursing - Nursing
Loma Linda University
Loma Linda, CA06.2022
High School Diploma -
Yucaipa High School
Yucaipa, CA06.2014
Skills
- Patient-focused care
- Communication
- Companionship and emotional support
- Client relationship building
- Stress management
- Critical Thinking
- Organization
- Collaborator
- Problem solver
- Adaptability
- Interpersonal abilities
- Work Planning and Prioritization
Timeline
Registered Nurse
Del Rosa Hospice
11.2022 - Current
Business Owner
Self Employed Web
11.2020 - Current
Sales Associate
Tommy Hilfiger
05.2015 - Current
Cook
Tuna Time
01.2015 - 05.2015
Ride Operator
Live Oak Canyon Pumpkin Patch
09.2014 - 10.2014
Bachelor Of Nursing - Nursing
Loma Linda University
High School Diploma -
Yucaipa High School